KATELYN TERMINI
Summary
Hardworking, highly motivated, and eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
3
3
years of professional experience
Work History
Animal Care Attendant
Cityvet
07.2021 - 09.2021
- Developed strong relationships with clients by providing excellent customer service and communicating effectively about the health of their pets
- Maintained accurate patient records using veterinary software programs
- Performed laboratory procedures such as hematology, urinalysis and parasite identification
- Administered medications, vaccinations, and treatments to animals
- Assisted veterinarian with diagnostic, medical, and surgical procedures
- Utilized restraint techniques appropriately when examining or treating animals exhibiting aggressive behaviors
- Cleaned and disinfected common areas and animal kennels to reduce spread of illness.
Front Desk Receptionist
Cityvet
09.2021 - 04.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Completed data entry and filing to keep records updated for easy retrieval.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Veterinary Technician
Cityvet
04.2022 - 06.2023
- Help front desk with answering phones, scheduling, and in person client interactions
- Developed strong relationships with clients by providing excellent customer service and communicating effectively about the health of their pets
- Maintained accurate patient records using veterinary software programs
- Performed laboratory procedures such as bloodwork, urinalysis and cytology
- Utilized restraint techniques appropriately when examining or treating animals exhibiting aggressive behaviors
- Cleaned and disinfected common areas and animal kennels to reduce spread of illness.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Administer medications, vaccines and treatments as instructed by veterinarian.
Relief Veterinary Technician
Roo
08.2023 - Current
- Adapting to new environments and working with new people
- Invoicing services and items
- Getting histories of patients and current problems
- Handling and restraint of small and large animals
- Administer and record medications
- Administer vaccines and pull blood
- Cleaning of facility
- Daily care of animals
- Assisting Veterinarians with appointments
- Filling medications for patients.
Education
Bachelor of Science (B.S.) in Kinesiology -
Stephen F. Austin State University
Nacogdoches, Texas05.2021
Skills
- Multitasking Abilities
- Time Management
- Organizational Skills
- Customer Service
- Hard Working
- Reliable
Timeline
Relief Veterinary Technician
Roo
08.2023 - Current
Veterinary Technician
Cityvet
04.2022 - 06.2023
Front Desk Receptionist
Cityvet
09.2021 - 04.2022
Animal Care Attendant
Cityvet
07.2021 - 09.2021
Bachelor of Science (B.S.) in Kinesiology -
Stephen F. Austin State University
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