Katelyn Torres
West Haven,CT
Summary
Organized administrative professional with extensive experience in office management, event coordination, and data reporting. Proficient in supporting senior leadership and managing logistics with precision. Demonstrates strong problem-solving abilities and excels in high-pressure environments. Recognized for exceptional communication skills and attention to detail.
Overview
5
5
years of professional experience
Work History
Office Assistant
Department Of Mental Health & Addiction Services
Bridgeport, CT
06.2023 - Current
- Answered incoming calls, relayed messages, and directed calls to appropriate departments.
- Scheduled and coordinated client appointments, facilitating efficient calendar management for staff.
- Conducted audits of client charts and records to ensure compliance with state regulations.
- Managed distribution of incoming mail, courier services, faxes, and photocopying requests.
- Entered and updated client information in BRAIN and WITS systems with high accuracy.
- Maintained detailed meeting minutes, ensuring organized records for internal reference.
Senior Administrative Assistant
Stone Academy
West Haven, CT
06.2021 - 02.2023
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Coordinated logistics for events and meetings, including room bookings, catering, facility requests, and material distribution.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Scheduled appointments between students and visitors with internal staff members.
- Supervised and coordinated activities of staff members during evening shifts.
- Managed confidential files for the Registrar's Office in accordance with FERPA guidelines.
- Trained new employees on proper job procedures and safety guidelines.
Buyer
Plato's Closet
Orange, CT
06.2020 - 07.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently, processing payments through various methods.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Negotiated with selected suppliers to secure better prices and payment terms.
- Verified accuracy of register tills at beginning and end of shift.
Education
High School Diploma -
Wilbur Cross High School
New Haven, CT06.2019
Skills
- Reception Oversight
- Bilingual (Spanish/English)
- Meeting Coordination
- Problem-solving skills; resourceful and proactive under pressure
- Data Entry
- Professional Phone Etiquette
- Calendar and Appointment Management
- File and Records Management
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Client Management Systems (BRAIN, WITS)
Timeline
Office Assistant
Department Of Mental Health & Addiction Services
06.2023 - Current
Senior Administrative Assistant
Stone Academy
06.2021 - 02.2023
Buyer
Plato's Closet
06.2020 - 07.2021
High School Diploma -
Wilbur Cross High School
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