Katelyn Toulmin
Capistrano Unified School District
IRVINE,CA
4
years of professional experience
Customer-focused professional with strong skills in relationship building and sales principles. Delivers exceptional customer experiences through effective communication and organization. Currently enrolled in Cosmetology school, seeking to enhance practical experience while contributing to team success.
Work History
Paraprofessional
5 Months- Collaborated with special education staff to develop individualized education plans (IEPs).
- Monitored student progress and communicated updates to educators and parents effectively.
- Assisted teachers in delivering instructional support to students with diverse learning needs.
- Facilitated small group activities to enhance student engagement and comprehension.
Paraprofessional
1 Year- Organized classroom materials and resources to ensure optimal accessibility for students.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Sales Associate
3 Months- Processed transactions efficiently using POS systems, ensuring accuracy in cash handling.
- Assisted customers in selecting products, enhancing overall shopping experience.
- Collaborated with team members to achieve sales targets and improve store performance.
- Maintained product displays, ensuring adherence to visual merchandising standards.
Sales Associate
3 Months- Resolved customer inquiries and complaints promptly, enhancing customer satisfaction and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged with customers to build rapport and loyalty.
Sales Associate
7 Months- Established rapport with customers to foster repeat business. with customers to encourage repeat business.
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Managed cash handling processes, maintaining accuracy in transactions and reconciliations.
- Opened and closed the store along side another employee. Including opening and closing duties such as cash handling, cleaning, and restocking.
Education
High School Diploma
Skills
Customer service
Effective communication
Interpersonal skills
Relationship building
Problem-solving
Sales expertise
Money handling
Excellent people skills
Timeline
Paraprofessional
Capistrano Unified School District
01.2026 - 06.2026Read More
Paraprofessional
Strategic Kids
12.2024 - 12.2025Read More
Sales Associate
Yankee Candle
10.2023 - 01.2024Read More
Sales Associate
Brandy Melville
05.2023 - 08.2023Read More
Sales Associate
Lauras House Resale Store
08.2022 - 03.2023Read More
Portola High School
High School Diploma
Read More