Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
David's Bridal
Clearwater, FL
01.2023 - Current
Assisted customers with finding the right product for their needs.
Provided product information and answered customer questions.
Demonstrated knowledge of store products and services.
Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
Greeted customers upon entering the store and provided assistance.
Organized displays to attract customers and promote sales.
Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Completed transactions in an efficient manner while providing excellent customer service.
Handled customer complaints in a professional manner.
Offered suggestions for additional items that may be of interest to customers.
Promoted special offers and discounts to encourage additional purchases.
Initiated friendly conversation with customers to determine level of assistance required.
Followed company policies, rules and procedures to promote company goals and maintain safety.
OB Unit Coordinator/Medical Unit Secretary
Orlando Health Bayfront Hospital
St. Petersburg, FL
10.2019 - Current
Assisted in the development of unit policies and procedures.
Conducted regular staff meetings to ensure continuity of care.
Maintained accurate records and documentation for all patients in the unit.
Provided support and guidance to nursing staff on patient care issues.
Monitored quality assurance activities within the unit, including chart audits and clinical performance improvement initiatives.
Acted as a liaison between hospital departments, medical staff, families, and community agencies regarding patient care issues.
Ensured compliance with organizational standards related to regulatory bodies such as JCAHO, TJC or CMS, Medicare.
Assisted in resolving conflicts between staff members or departments.
Reviewed departmental budgets and tracked expenditures against approved allocations.
Interacted with vendors to purchase supplies and equipment needed by the unit.
Identified opportunities for process improvements within the unit.
Maintained unit supplies and equipment for medical staff and patient care needs.
Prepared detailed reports and unit documentation and distributed completed files.
Scheduled patient appointments and managed calendars for physicians.
Conducted interviews with potential employees in order to assess their skills and qualifications.
Reviewed resumes and applications for accuracy and completeness.
Assisted with the onboarding process by providing new hire orientation materials.
Scheduled interviews with hiring managers as well as follow-up meetings when needed.
Created and maintained detailed records of all incoming and completed work orders.
Performed administrative tasks such as payroll processing, time keeping.