Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Katelyn Van Rooyen

Sebring,FL

Summary

Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitress

Maryland Fried Chicken
Sebring, FL
12.2023 - Current
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Communicated daily specials to customers.
  • Bussed tables as needed during peak hours.
  • Enforced safety guidelines for employees and patrons of the restaurant.

Housekeeping Room Attendant

Holiday Inn & Suites
Sebring, Florida
08.2022 - 12.2023
  • Cleaned guest rooms, including vacuuming carpets and dusting furniture.
  • Maintained cleaning cart with supplies, such as fresh linens and towels.
  • Checked rooms to ensure they met standards for cleanliness and tidiness.
  • Replenished room amenities according to established guidelines.
  • Provided guests with information on hotel services and room features.
  • Followed safety procedures when using chemical cleaners and power equipment.
  • Reported any maintenance issues or damage found in the guest rooms to supervisor.
  • Inspected all assigned rooms upon completion of cleaning duties.
  • Responded promptly to requests from guests and other departments.

Waitress

Sonics Drive In
Sebring , Florida
05.2021 - 12.2021
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Communicated daily specials to customers.
  • Bussed tables as needed during peak hours.

Education

Associates

South Florida State College
05-2025

Sebring High School
05-2023

Skills

  • Safe Food Handling
  • Customer Service
  • Dining area maintenance
  • Table Bussing
  • Compliance standards
  • Regulatory Compliance
  • Order Management
  • Price memorization
  • Accurate money handling
  • Team Collaboration
  • Menu knowledge
  • Greeting guests
  • Guest Services
  • Payment Collection
  • Order coordination
  • Cash Handling
  • Drawer management
  • Customer Satisfaction
  • Customer inquiries
  • Telephone management
  • Cash handling expertise
  • Refund handling

Affiliations

  • Athlete
  • Motivated
  • Social

Certification

  • ServSafe Certified

Timeline

Waitress

Maryland Fried Chicken
12.2023 - Current

Housekeeping Room Attendant

Holiday Inn & Suites
08.2022 - 12.2023

Waitress

Sonics Drive In
05.2021 - 12.2021

Associates

South Florida State College

Sebring High School

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Katelyn Van Rooyen