Katelyn Watts
Buckner,MO
Summary
CONTACT Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace. Proven ability to provide excellent customer service and resolve customer complaints in a timely manner. Possesses strong problem-solving skills and the ability to multitask in a fast-paced environment. Aiming to leverage abilities to successfully fill the cashier role on the team. Skilled in providing excellent customer service and resolving.
Overview
4
4
years of professional experience
Work History
Cashier
Wingstop
03.2023 - Current
- Wingstop , Grandview , Missouri
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Addressed customer needs and made product recommendations to increase sales.
- Upsold additional products and services to customers, increasing revenue.
- Greeted customers entering store and responded promptly to customer needs
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects
Aide
Hospice
03.2019 - 03.2023
- Care by clark , independence, Operated cash register and accurately processed payments, returns, and exchanges
- Provided efficient and courteous service to customers.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Built and maintained positive working relationships with co-workers.
- Developed strong customer service skills by providing efficient and accurate service
- Provided excellent customer service by greeting customers and offering assistance.
- Offered caring companionship and emotional support.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided grooming and mobility assistance to support daily living needs.
- Transported client to medical appointments and grocery shopping.
- Organized medications and reminded about taking each on schedule.
- Coordinated and scheduled meetings and appointments.
Education
High School Diploma -
Independence Academy
Independence, MO05.2014
Skills
- Station Preparation
- Stocking and Replenishing
- Team Goals
- Cash Drawer Management
- Food Preparation and Safety
Timeline
Cashier
Wingstop
03.2023 - Current
Aide
Hospice
03.2019 - 03.2023
High School Diploma -
Independence Academy
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