Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katelyn Wessel

Beardstown,IL

Summary

Driven professional with experience at Beardstown Savings, excelling in customer service and money handling. Demonstrated expertise in managing high-volume transactions and ensuring accuracy in financial records. Skilled in problem-solving and active listening, consistently delivering seamless customer experiences and enhancing operational efficiency. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

Apparel Associate

Walmart
01.2021 - 06.2023
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
  • Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
  • Displayed and organized products in store to help customers locate products easily.

Bank Teller

Beardstown Savings
01.2022 - 05.2022
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Education

Nail Tech License - Nail Technician

University of Spa And Cosmetology Arts
Springfield, IL
06.2023

High School Diploma -

Beardstown High School
Beardstown, IL
05.2022

Skills

  • Professionalism and Courtesy
  • Money Handling
  • Deposit and withdrawal management
  • Cash counting
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Timeline

Bank Teller

Beardstown Savings
01.2022 - 05.2022

Apparel Associate

Walmart
01.2021 - 06.2023

Nail Tech License - Nail Technician

University of Spa And Cosmetology Arts

High School Diploma -

Beardstown High School
Katelyn Wessel