Katelyn Wittek
Staten Island,NY
Summary
Dynamic and adaptive professional with a proven track record at Beans & Leaves Coffee & Tea Cafe, excelling in fast-paced environments through exceptional team leadership and problem-solving skills. Demonstrated ability to enhance customer satisfaction and safety, resulting in positive reviews and referrals. Skilled in first aid and CPR, ensuring guest safety and support.
Overview
8
8
years of professional experience
Work History
Barista
Beans & Leaves Coffee & Tea Cafe
2020.07 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Birthday Party Attendant
Rab's Country Lanes
2018.09 - 2022.08
- Collaborated closely with fellow team members to create memorable experiences for all guests.
- Cultivated strong relationships with clients, resulting in positive reviews and referrals to other potential customers.
- Contributed ideas for new games, themes, or other offerings to keep clients engaged and returning to book future parties.
- Ensured smooth-running parties by effectively managing time and coordinating activities for guests.
- Communicated regularly with parents and guardians, addressing concerns and answering questions about party details.
- Assisted in the successful setup and breakdown of party spaces, ensuring timely transitions between events.
Lifeguard
Pool Therapist
2016.05 - 2018.09
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Education
Bachelor of Science - Psychology
College of Staten Island of The City University of New York
Staten Island, NY05.2024
Skills
- Friendly and outgoing
- Team Player
- Excellent memory
- Problem-Solving
- Reliable and Dependable
- Team Leadership
- Adaptive and creative
Timeline
Barista
Beans & Leaves Coffee & Tea Cafe
2020.07 - Current
Birthday Party Attendant
Rab's Country Lanes
2018.09 - 2022.08
Lifeguard
Pool Therapist
2016.05 - 2018.09
Bachelor of Science - Psychology
College of Staten Island of The City University of New York
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