Summary
Overview
Work History
Education
Skills
Timeline
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Katelyn Wittek

Staten Island,NY

Summary

Dynamic and adaptive professional with a proven track record at Beans & Leaves Coffee & Tea Cafe, excelling in fast-paced environments through exceptional team leadership and problem-solving skills. Demonstrated ability to enhance customer satisfaction and safety, resulting in positive reviews and referrals. Skilled in first aid and CPR, ensuring guest safety and support.

Overview

8
8
years of professional experience

Work History

Barista

Beans & Leaves Coffee & Tea Cafe
07.2020 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Birthday Party Attendant

Rab's Country Lanes
09.2018 - 08.2022
  • Collaborated closely with fellow team members to create memorable experiences for all guests.
  • Cultivated strong relationships with clients, resulting in positive reviews and referrals to other potential customers.
  • Contributed ideas for new games, themes, or other offerings to keep clients engaged and returning to book future parties.
  • Ensured smooth-running parties by effectively managing time and coordinating activities for guests.
  • Communicated regularly with parents and guardians, addressing concerns and answering questions about party details.
  • Assisted in the successful setup and breakdown of party spaces, ensuring timely transitions between events.

Lifeguard

Pool Therapist
05.2016 - 09.2018
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.

Education

Bachelor of Science - Psychology

College of Staten Island of The City University of New York
Staten Island, NY
05.2024

Skills

  • Friendly and outgoing
  • Team Player
  • Excellent memory
  • Problem-Solving
  • Reliable and Dependable
  • Team Leadership
  • Adaptive and creative

Timeline

Barista

Beans & Leaves Coffee & Tea Cafe
07.2020 - Current

Birthday Party Attendant

Rab's Country Lanes
09.2018 - 08.2022

Lifeguard

Pool Therapist
05.2016 - 09.2018

Bachelor of Science - Psychology

College of Staten Island of The City University of New York
Katelyn Wittek