KATELYN WOODS

• Provided ongoing support to students experiencing personal challenges by offering a listening ear, empathy, and appropriate resources for further assistance when necessary.
• Maintained accurate attendance and participation records, ensuring compliance with state regulations for childcare programs.
• Collaborated with fellow counselors to develop innovative curriculum that catered to diverse interests and needs of students.
• Maintained a safe and nurturing environment for students, supervising both indoor and outdoor playtime activities.
• Provided structured time management strategies for homework completion, reducing stress levels for both students and their families at home.

• Help make sure shifts run smoothly and efficiently
• Keep supervisor apprised of daily operations
• Delegated tasks to take advantage of individual abilities and meet expected demands
• Completed store opening and closing procedures
• Trained new employees and delegated daily tasks and responsibilities
• Monitored employee actions for safety, sanitation, and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

· Ensured optimal guest experience by seating guests, taking orders, serving dishes, and removing dinnerware promptly and with a positive attitude.

· Ensured maintenance of food hygiene in accordance with standards and guidelines.

· Served 100+ people per day in a fast-paced environment Applied multi-tasking skills in order to assist customers and also perform necessary closing tasks.

· Memorized customer orders and menu items.

· Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

· Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts on holidays to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.

• Open, sorted and distributed emails and documents
• Organized a record keeping system
• Handled client correspondence and tracked records to foster office efficiency
• Executed record filing system to improve document organization and management
• Supported room reservations, agenda preparation and calendar maintenance for programs, meetings, and events.