Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katelyn A Martin

Palm Coast

Summary

Accomplished and certified Pharmacy Technician with over 6 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable with HIPPA compliance, vaccine administration, and working collaboratively with pharmacists and healthcare teams to ensure optimal patient care.

Overview

1
1
Certification

Work History

Pharmacy Technician

Walgreens
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Administered vaccines.

Manager

High Jackers
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

Florida Virtual School
Orlando, FL

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Medication dispensing
  • Insurance verification
  • Pharmaceutical calculations
  • Certified pharmacy technician (cpht)
  • Distributing Vaccines

Certification

Pharmacy technician; License # Rpt100145

Timeline

Pharmacy Technician

Walgreens

Manager

High Jackers

High School Diploma -

Florida Virtual School

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Katelyn A Martin