Summary
Overview
Work History
Education
Skills
Timeline
Generic

KateLynn Bean

Spokane,WA

Summary

Driven professional with a proven track record at Petsmart, adept in data management and fostering positive customer interactions. Excelled in team collaboration and critical thinking, significantly enhancing service delivery. Recognized for exceptional problem-solving abilities and interpersonal communication, ensuring high customer satisfaction and operational efficiency.

Overview

3
3
years of professional experience

Work History

Petsmart

Brandon
Riverton, UT
02.2023 - 11.2025
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed routine maintenance and repair.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked effectively in team environments to make the workplace more productive.
  • Identified needs of customers promptly and efficiently.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Recognized by management for providing exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Operated equipment and machinery according to safety guidelines.
  • Worked with cross-functional teams to achieve goals.

Bowers Market

Tyler Technologies
Stevensville, MT
09.2022 - 01.2025
  • Scanned items and checked pricing on cash register for accuracy.
  • Built and maintained productive relationships with employees.
  • Ensured compliance with all safety regulations within the store environment.
  • Stocked shelves with merchandise when needed.
  • Issued receipts, refunds, credits or change due to customers.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Checked personal identifications during alcohol and tobacco sales.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Answered customers' questions and provided information on store procedures or policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Processed customer payments quickly and returned exact change and receipts.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Processed sales transactions to prevent long customer wait times.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Performed other duties as assigned by management.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Collected payments and provided accurate change.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

Education

GED -

Stevensville Highschool
Stevensville, MT
06-2023

Skills

  • Data management
  • Record keeping
  • Social perceptiveness
  • Training and Development
  • Friendly, positive attitude
  • Critical thinking
  • Verbal communication
  • Teamwork and collaboration
  • Interpersonal communication
  • Decision-making
  • Analytical thinking
  • Organizational skills

Timeline

Petsmart

Brandon
02.2023 - 11.2025

Bowers Market

Tyler Technologies
09.2022 - 01.2025

GED -

Stevensville Highschool

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KateLynn Bean