Katelynn Bell
Peru,IN
Summary
Dynamic professional with a proven track record in customer relations and order fulfillment, honed across roles at KB PRINT CO. and J. Edward's Gourmet Bakery. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional communication skills and problem-solving abilities. Skilled in cash handling and customer support, consistently achieving superior service standards.
Overview
17
17
years of professional experience
Work History
Production
KB PRINT CO.
Kokomo, Indiana
10.2024 - Current
- Screen printing preordered product
- Cleaning screens
- Mass production
- Maintaining a clean and safe workspace.
- Talking with clients over the phone and in person.
- Packaging.
Customer Service
J. Edward's Gourmet Bakery
Kokomo, Indiana
10.2019 - 10.2024
- Helping clientele with product
- Card/Cash handling transactions
- Superior customer service at all times
- Resolved customer service issues quickly and effectively
- Fulfilled precise orders and instruction
- Managed various social media platforms to increase sales
- Provided assistance to clients via telephone
Shift Manager
Taco Bell
Kokomo, Indiana
05.2008 - 03.2016
- Oversaw cash management during assigned shift.
- Making deposits
- Managing schedules
- Managing food and labor costs
- Superior customer service
- Oversaw deployment chart
Education
GED -
Kokomo Career Center
Kokomo, IN11-2018
Skills
- Order fulfillment
- Customer relations
- Customer support
- Task delegation
- Telephone etiquette
- Good communication skills
- Returns processing
- Cash handling
- Upselling strategies
- Excellent written and oral communication
- Excellent customer service
- Problem-solving
Timeline
Production
KB PRINT CO.
10.2024 - Current
Customer Service
J. Edward's Gourmet Bakery
10.2019 - 10.2024
Shift Manager
Taco Bell
05.2008 - 03.2016
GED -
Kokomo Career Center