Summary
Overview
Work History
Education
Skills
Timeline
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Katelynn Ford

Auburn,CA

Summary

Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.

Overview

8
8
years of professional experience

Work History

Cocktail Server

Timber's at the Lodge Restaurant and Bar
Roseville , CA
07.2024 - Current
  • Greeted guests and provided menus.
  • Communicated with customers to take drink orders accurately.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared and served alcoholic beverages in accordance with company standards.
  • Answered questions regarding drinks specials and menus items.
  • Provided excellent customer service at all times.
  • Cleared tables quickly after guests departed.
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Explained menu items, describing ingredients and cooking methods upon request.

Sever

BJ's Restaurant & Brewhouse
Roseville, CA
09.2018 - Current
  • Assisted in training new servers.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Stayed informed about daily specials, new menu items, promotions.
  • Operated POS terminals to input orders, split bills and calculate totals.

Server

Sizzler Restaurant
Visalia, CA
07.2016 - 08.2018
  • Delivered food orders promptly and courteously.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Served food and beverages to patrons and immediately remedied issues with orders.

Education

Associate of Science -

Sierra College
Rocklin, CA

Skills

  • Menu Memorization
  • Wine Pairings
  • Menu presentation
  • Order Accuracy
  • Exceptional customer service
  • Professional Appearance
  • Cleanliness and sanitation
  • Problem-solving capabilities

Timeline

Cocktail Server

Timber's at the Lodge Restaurant and Bar
07.2024 - Current

Sever

BJ's Restaurant & Brewhouse
09.2018 - Current

Server

Sizzler Restaurant
07.2016 - 08.2018

Associate of Science -

Sierra College

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Katelynn Ford