KATELYNN GAZAY
Summary
Service-driven Bartender and Server. Drawing from broad knowledge of cocktails, craft beers and ciders to provide targeted, customer-oriented service. Detailed inventory manager, coordinating product stocking and shipments. Team-oriented leader with clear communication and collaborative approach to workplace administration.
Overview
11
11
years of professional experience
Work History
Lead Bartender
MAD OAK BAR
03.2023 - 11.2023
- Trained all new bartenders and bar backs on preparation, stocking, upselling, maintaining customer relationships and sanitizing regulations
- Completed requisitions to maintain required stock par levels.
- Served high customer volumes during special events, nights, and weekends.
- Follow alcohol regulations with intoxicated guests
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Closed out cash register and prepared cashier report at close of business.
Bartender /Restaurant Server
STAR PIZZA ON PARK
11.2022 - 05.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Completed requisitions to maintain required stock par levels.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bar Manager /Server Supervisor
FORGE PIZZA
05.2013 - 01.2023
- Maintained service well on weekend and holidays or special events
- Led team of servers to consistently meet customer service and sales targets
- Welcomed and greeted guests before presenting special menu items to clients.
- Supervised food presentation and plating to enhance visual appeal.
- Strategized plans to increase bar revenue through innovative. promotional concepts, specialty drinks, and customer-focused events.
- Processed in-house batching of syrups, tonics, tinctures, bitters and infusions.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Purchased and cultivated strong vendor relationships.
- Conducted weekly inventory/ invoices into accounting system.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Bartender
REVIVAL - Prohibition Cocktail Bar
05.2014 - 07.2017
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed strict recipes and drink measurements to minimize product used.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Upheld strict regulations for safe alcohol service and food safety.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Prepared garnishes by evenly slicing and pitting fruits.
Education
Associate of Arts - Graphic Design
Laney College
Oakland, CA08.2020
Skills
- Specialty Cocktail Menu Development
- Expertise in Inventory Management
- Cash Drawer Management
- POS and Inventory Software Knowledge
- Bar & Server Management
- Staff Training and Development
- Beverage Preparation
- Changing Beer Kegs
- New Hire Training
- Liquor, Beer, and Wine Knowledge
- Classic Cocktails
- Creative Mixology
Accomplishments
Bay Area Annual Cocktail Competitions:
1st, 2nd and 3rd Place Winner
2020/2021/2022
Themed Bar and Restaurant Local Cocktail Competitions
Editorial Featured Cocktails
S F Gate - Adventure Thyme
East Bay Times - Friends with Benefits
Timeline
Lead Bartender
MAD OAK BAR
03.2023 - 11.2023
Bartender /Restaurant Server
STAR PIZZA ON PARK
11.2022 - 05.2023
Bartender
REVIVAL - Prohibition Cocktail Bar
05.2014 - 07.2017
Bar Manager /Server Supervisor
FORGE PIZZA
05.2013 - 01.2023
Associate of Arts - Graphic Design
Laney College
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