Katelynn Ingerman
Statesboro,GA
Summary
Developed skills in healthcare environment, managing patient interactions and administrative duties. Skilled in coordinating appointments, maintaining accurate records, and ensuring effective communication between patients and healthcare providers. Seeking to transition into new field, bringing strong foundation in organization and customer service.
Overview
4
4
years of professional experience
Work History
Patient Access Coordinator
Optim Orthopedics
Statesboro, Georgia
04.2025 - Current
- Greeted and registered patients for outpatient clinic visits, ensuring accurate collection of demographic and insurance information
- Verified insurance eligibility, benefits, and referral requirements prior to appointments to prevent delays and denials
- Entered and maintained patient information in electronic health record (EHR) systems with a high level of accuracy
- Communicated effectively with clinical staff, providers, and billing teams to resolve scheduling, registration, and authorization issues
- Managed high call volumes, appointment reminders, and patient inquiries in a professional and courteous manner
Health Unit Coordinator
Evans Memorial Hospital
Claxton, Georgia
12.2022 - 04.2025
- Maintained patient records and ensured compliance with healthcare regulations and privacy laws.
- Managed scheduling for medical staff and coordinated appointments for patients.
- Coordinated patient admissions and discharges, ensuring accurate and timely processing of information.
- Collaborated with medical staff to streamline communication and enhance patient care delivery.
- Trained new employees on office procedures and electronic systems related to patient care and coordination.
Parts Associate
AutoNation Hyundai
Savannah, Georgia
04.2022 - 08.2022
- Provided exceptional customer service by assisting customers in selecting the correct parts.
- Maintained a clean and organized parts department, leading to improved workflow and efficiency.
- Managed inventory levels for automotive parts and accessories.
Education
Bachelor of Science - Sociology
Georgia Southern University
Statesboro, GASome College (No Degree) - Certified Nursing Assistant
Ogeechee Technical College
Statesboro, GA05-2018
High School Diploma -
Statesboro High School
Statesboro, GA05-2018
Skills
- Proficient in medical terminology
- Strong organizational abilities
- Excellent communication skills
- Ability to manage multiple tasks
- Detail-oriented and accurate
- Proficiency in Microsoft Office Suite
- Discretion and confidentiality
- Problem-solving ability
Timeline
Patient Access Coordinator
Optim Orthopedics
04.2025 - Current
Health Unit Coordinator
Evans Memorial Hospital
12.2022 - 04.2025
Parts Associate
AutoNation Hyundai
04.2022 - 08.2022
Bachelor of Science - Sociology
Georgia Southern University
Some College (No Degree) - Certified Nursing Assistant
Ogeechee Technical College
High School Diploma -
Statesboro High School