Katelynn Keith-Walker
Richardson,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Sales Associate
The Home Depot Inc
Garland, TX
04.2023 - Current
- Acknowledges every single customer in the yard within 30 seconds
- Helps customers load lumber and other various building materials
- Displays very good judgment in decision making and problem solving as always, putting what is best for the customer within consideration
- Cooperates with other team members and works well as part of the team, like sharing ideas for improvement with management and actively participating in meetings
- Restocks building and lumber materials as required while communicating the need for restocking with the purchasing manager and the yard foreman
- Helps all associates learn and develop their customer service skills and procedures by sharing important information with them
- Aids with the unloading of incoming freight
- Puts the needs and concerns of others and ahead of their own when appropriate or necessary
- Owns the problems that arise and takes responsibility and action when necessary
- Displays the positive use of body language, both verbal and written communication when talking with team members, customers, and management
- Willingness to learn and conform to all safety rules and regulations when operating saws, forklifts, and other equipment.
- Maintains a neat and safe work environment whilst demonstrating the best in safety around their customers and other employees.
- Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.
- Ensured safety procedures were followed when operating forklifts.
Sales Associate/Cashier
Finish Line
Dallas, TX
04.2021 - 04.2023
- Performs sales and customer service responsibilities.
- Performs cashiering, stockroom upkeep and store upkeep as needed.
- Maintains company standards regarding personal sales metrics
- Greeted customers to determine wants or needs.
- Answered incoming telephone calls to provide store, products and services information.
- Scheduled shifts for fellow associates during peak traffic times.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
- Answered store and merchandise questions and led customers to wanted items.
Cashier
Wingstop Restaurant
Dallas, TX
01.2020 - 04.2021
- Ensure that each guest has a positive, long lasting impression of the Wingstop experience
- Open and/or close Restaurant
- Assist all other positions when necessary
- Ensure that safe handling procedures are followed at all times
- Up-to-date knowledge of all product and procedural changes
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Prepared variety of foods according to exact instructions and recipe specifications.
Sales Associate/ CAshier
House of Hoops by Foot Locker
Dallas, TX
08.2019 - 02.2020
- Maintain an awareness of all product knowledge, and current or upcoming product / trends
- Manage customers payments
- Partner with store leadership to resolve customers concerns in a courteous and helpful manner
- Answering questions about company policies, merchandise, and services
- Ability to learn and share skillfulness of products and trends to fit customer’s needs
- Collaborated with management teams to develop innovative marketing strategies.
- Greeted customers to determine wants or needs.
- Answered incoming telephone calls to provide store, products and services information.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Bouncer/Customer Service Cashier
Jumpstreet Indoor Trampoline Park
Dallas, TX
12.2018 - 05.2019
- Enforced court rules and monitored equipment for guests safety
- Maintained a wealth of knowledge on the operation of each Jumpstreet attraction
- Ensured safety of all Jumpstreet patrons and responded to any injuries or accidents
- Created a fun environment at each attraction through interacting with guests and enhanced their experience
- Handled both cash and credit card transactions
- Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
- Trained new staff members in safety protocols related to operating a trampoline area.
- Assisted customers in the selection of appropriate trampolines for their needs.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Communicated well with young children, parents, other adults and fellow team members to smoothly handle guest and business needs.
Education
High School Diploma -
Lake Highlands High School
Dallas, TX05-2020
Skills
- Product Sales
- Problem-Solving Capabilities
- Following Instructions
- Forklift Operation
- Punctual and Dependable
- Good Communication
- Hand-Held Scanners
- Flexible Schedule
- Teamwork and Coordination
- Picking and Packing
- Positive Attitude
- Attention to Detail
- Material Loading and Unloading
- Safety Standards Compliance
- Material Handling
- Reading and Determining Measurements
- Strong Work Ethic
- Teamwork and Communication
- Punctual and Reliable
- Inventory and Stocking
- Measuring Tools
- Pallet Jacks
Resume
1.0.4
Timeline
Sales Associate
The Home Depot Inc
04.2023 - Current
Sales Associate/Cashier
Finish Line
04.2021 - 04.2023
Cashier
Wingstop Restaurant
01.2020 - 04.2021
Sales Associate/ CAshier
House of Hoops by Foot Locker
08.2019 - 02.2020
Bouncer/Customer Service Cashier
Jumpstreet Indoor Trampoline Park
12.2018 - 05.2019
High School Diploma -
Lake Highlands High School
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