Katelynn Kelley
Palmyra,IN
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery. Firm believer in the lead by example philosophy, a chain is only as strong as its weakest link.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant
LC Rheumatology
New Albany, IN
08.2024 - Current
- Check patients in and out.
- Check vital signs and medical histories.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Processed orders for medical supplies and lab equipment and patient medications.
- Maintained accurate medical records through filing into the EHR
- Contacted pharmacies to submit and refill patients' prescriptions. Educated patients on medications.
- Scheduled appointments for patients via phone and in person.
- Administered medications under physician's supervision.
- Medication and radiology PAs.
- Incorporated outside records into charts and EHR.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Handled general office duties to support administrative staff.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Customer Service Representative
First Harrison Bank
Greenville, IN
10.2022 - 08.2024
- Acting Branch Manager when the Branch Manager was out of the office.
- Ordered office supplies and money for the vault.
- Vast knowledge in cash, check deposits, and bank transactions.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Opening of accounts and CDs, handling cash transactions.
- Assisted tellers with daily activities such as check approval, adding checks, locating errors and resolving member related questions.
- Performed special services for customers, ordering bank cards and checks.
- Trained employees on cash drawer operation.
Medical Assistant
Forefront Dermatology
Jeffersonville, IN
06.2021 - 09.2022
- To minimize repetitiveness please see job description for LC Rheumatology.
Medical Assistant
LC Rheumatology
New Albany, IN
09.2019 - 06.2021
- To minimize repetitiveness please see job description for LC Rheumatology.
Medical Assistant
Baptist Health Floyd
New Albany, IN
01.2018 - 09.2019
- To minimize repetitiveness please see job description for LC Rheumatology.
Medical Assistant
Kentucky/Indiana Foot and Ankle
New Albany, IN
11.2016 - 01.2019
- To minimize repetitiveness please see job description for LC Rheumatology.
Certified Nursing Assistant
The Villas Of Guerin Woods
Georgetown, IN
03.2010 - 11.2016
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented activities and recorded information in EMR system.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Conducted patient education on health maintenance and disease prevention.
Education
Nursing
Galen College of Nursing
Louisville, KYSkills
- Lead by example
- EHR management
- Vital signs monitoring
- Medication administration
- Patient scheduling
- Medical records maintenance
- Supply management
- Bank deposits
- Ensuring compliance with healthcare regulations
- Knowledgeable about training protocols
Certification
- Dermatology Tech
Timeline
Medical Assistant
LC Rheumatology
08.2024 - Current
Customer Service Representative
First Harrison Bank
10.2022 - 08.2024
Medical Assistant
Forefront Dermatology
06.2021 - 09.2022
Medical Assistant
LC Rheumatology
09.2019 - 06.2021
Medical Assistant
Baptist Health Floyd
01.2018 - 09.2019
Medical Assistant
Kentucky/Indiana Foot and Ankle
11.2016 - 01.2019
Certified Nursing Assistant
The Villas Of Guerin Woods
03.2010 - 11.2016
Nursing
Galen College of Nursing
Similar Profiles
Nicole WrightNicole Wright
LPN at Wellstar RheumatologyLPN at Wellstar Rheumatology
Daniquae WatsonDaniquae Watson
Medical Assistant at Rheumatology AssociatesMedical Assistant at Rheumatology Associates
Daisy CorchadoDaisy Corchado
Clinical Research Coordinator at West Broward Rheumatology AssociatesClinical Research Coordinator at West Broward Rheumatology Associates
Niki WorrallNiki Worrall
General Manager at Walls Lawn Care & Equipment SalesGeneral Manager at Walls Lawn Care & Equipment Sales
Timothy HillTimothy Hill
Cook/Cashier Specialist at Bishop Chatard High SchoolCook/Cashier Specialist at Bishop Chatard High School