Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katelynn Langbehn

Scottsdale,AZ

Summary

Experienced Administrative Professional with 3+ years supporting senior leaders through complex calendar management, travel coordination, and high-level meeting planning. Known for strong communication, attention to detail, and the ability to prioritize effectively in fast-paced environments. Skilled in Google Workspace, Microsoft Office, and cross-functional collaboration.

Overview

7
7
years of professional experience

Work History

Claims Associate

Turo
01.2024 - Current
  • Developed strong customer service skills to effectively communicate with clients and resolve complex issues
  • Utilized advanced problem-solving capabilities to investigate discrepancies, identify root causes, and implement corrective actions
  • Demonstrated superior organizational abilities by managing multiple tasks simultaneously while meeting tight deadlines
  • Proficiently processed payments for all types of claims in an accurate and timely manner
  • Efficiently managed a high volume of claims in accordance with company policy and procedures
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Server/Manager

S & V Urban Italian
02.2019 - Current
  • Increase revenue and repeat business with proactive relationship building for customers
  • Act as first and last point of contact using strong communication and professional demeanor, ensuring pleasant interactions and customer satisfaction
  • Deliver high-impact training and motivation for new servers, dispensing knowledge of menus, customer service, and nightly closing
  • Assigned duties, responsibilities, and work stations to employees in accordance with work requirements
  • Scheduled and directed staff in daily work assignments to maximize productivity
  • Led team of servers to consistently meet customer service and sales targets.

Administrative Assistant

SW Limo
Scottsdale, AZ
01.2018 - 08.2020
  • Supported up to 2 senior leaders with complex calendar management and scheduling conflict resolution across global time zones.
  • Organized and facilitated internal and external meetings, preparing agendas and capturing action items.
  • Coordinated comprehensive domestic and international travel itineraries, including flights and accommodations.
  • Managed confidential expense reports and purchase requisitions, ensuring compliance with corporate policies.
  • Executed onsite and offsite events, including strategic leadership visits and team-building activities.
  • Built strong cross-functional relationships to enhance administrative processes and foster collaboration.
  • Led logistics for space planning, optimizing meeting spaces and office layouts.
  • Demonstrated adaptability in managing multiple competing priorities within fast-paced environments.

Education

Bachelor of Science - Communications

Arizona State University
Tempe, AZ
05-2023

Skills

  • Executive calendar management
  • Travel and itinerary planning
  • Meeting facilitation and agenda preparation
  • Expense reporting systems
  • Cross-functional collaboration
  • Event planning and coordination
  • Google Workspace and Microsoft Office proficiency
  • Space and resource management
  • Professional discretion and confidentiality
  • Time management and multitasking
  • Team engagement and communication

Timeline

Claims Associate

Turo
01.2024 - Current

Server/Manager

S & V Urban Italian
02.2019 - Current

Administrative Assistant

SW Limo
01.2018 - 08.2020

Bachelor of Science - Communications

Arizona State University

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