Katelynn Lawley

• Collaborated with supervisors to escalate and address customer inquiries or technical issues
• Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones
• Assisted customers in identifying issues and explained solutions to restore service and functionality

• Work with adult with intellectual disabilities
• Planned, developed, and implemented strategies to convey information with key decision makers
• Administered medication as directed by physician
• Provided guidance and recommended coping mechanisms for youth dealing with difficult issues
• Updated patient files with current vitals, behaviors, and other data relevant to treatment planning

tire repair, tire

• Inflated tires to prescribed PSI per load requirements to optimize tire safety
• Maximized efficiency by coordinating changing and rotating of tires
• Dismounted, mounted, and repaired tires according to manufacturer specifications
• Rotated, mounted and balanced tires on cars, trucks, and vans

• Helped me to become better with speaking to people and helped to be more outspoken and less reserved .
• Worked effectively in fast-paced environments
• Self-motivated, with a strong sense of personal responsibility
• Developed strong organizational and communication skills through coursework and volunteer activities

• Supported patient admissions, discharges, and transfers to promote team productivity
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
• Collected and transported specimens to prepare for lab testing
• Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance

• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
• Answered customer questions about sizing, accessories, and merchandise care
• Helped customers locate products and checked store system for merchandise at other sites
• Solved customer challenges by offering relevant products and services

• Promptly documented and reported all defective equipment and hazardous conditions
• Calibrated machines to maintain required productivity levels and adherence to quality standards
• Suggested and implemented new ideas to improve quality, reduce cost, and support production work environment

• Helped customers complete purchases, locate items, and join reward programs
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
• Greeted customers entering store and responded promptly to customer needs
• Worked closely with shift manager to solve problems and handle customer concerns