Dynamic and detail-oriented professional with extensive experience at USA Health and USA Children's & Women's Hospital. Proven expertise in appointment scheduling and cash handling, complemented by exceptional communication skills. Recognized for enhancing patient support and maintaining accurate medical records, ensuring seamless operations in fast-paced healthcare environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
USA Health
Mobile, AL
04.2022 - Current
Provided administrative support such as filing documents, photocopying and scanning materials.
Supplied callers with office address and directions, employee email addresses and phone extensions.
Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Scheduled and confirmed appointments for clients and staff.
Assisted with scheduling appointments for clients and visitors.
Medical Assistant
USA Children's & Women's Hospital
Mobile, AL
01.2016 - 04.2020
Organized patient charts before each day's clinic sessions began.
Provided assistance to medical staff in performing minor surgical procedures.
Scheduled appointments for patients via phone and in person.
Changed dressings on wounds to prevent infection and check for healing.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Measured vital signs and took medical histories to prepare patients for examination.
Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
Positioned patients properly during examination or treatment for comfort and safety.
CNA
USA Medical Center
Mobile, AL
05.2014 - 01.2016
Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
Distributed drinking water and nourishment to residents.
Documented patient care services by charting in designated areas.
Answered patient call signals and signal lights to determine patients' needs.