Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katelynn Noland

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier Trainer

Jumpstart
02.2023 - Current
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Improved communication between cashiers and other departments, fostering a more cohesive store environment.
  • Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Created positive shopping atmosphere by greeting customers, answering questions and directing customers to products.
  • Operated POS system to complete cash, credit and check transactions.
  • Counted money in cash drawers at beginning of shifts to verify correct amounts and sufficient available change.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Educated employees on register use, merchandising, and customer service.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Submitted reports to senior management to aid in business decision-making and planning.

Waitress Trainee

Eggburts
08.2022 - 02.2023
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

Cocktail Server

Stoney's Grub & Pub
03.2021 - 06.2021
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.

CAP 2 Associate

Walmart
12.2020 - 02.2021
  • Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
  • Exceeded individual performance expectations while actively contributing to overall CAP 2 team success.
  • Collaborated with fellow associates from other departments to ensure proper product placement according to planograms.
  • Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

Education

Homeschooled
Coffeyville, KS

Skills

  • Patience and Empathy
  • Restocking Shelves
  • Workplace Safety
  • Cleanliness Maintenance
  • Cash handling expertise
  • POS System proficiency
  • Upselling strategies
  • Multi-tasking skill
  • Positive Attitude
  • Customer Service
  • Cashier training
  • Punctual and Reliable
  • Adaptability and Dependability
  • Heavy Lifting

Certification

Class C Certification

Timeline

Cashier Trainer

Jumpstart
02.2023 - Current

Waitress Trainee

Eggburts
08.2022 - 02.2023

Cocktail Server

Stoney's Grub & Pub
03.2021 - 06.2021

CAP 2 Associate

Walmart
12.2020 - 02.2021

Homeschooled

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Katelynn Noland