Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Katelynn Orosco

Katelynn Orosco

San Antonio ,TX

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

12
12
years of professional experience

Work History

Freelance Artist

Self Employed Insurance Group
05.2021 - Current
  • Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
  • Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
  • Successfully balanced multiple commissioned projects, delivering high-quality work within tight deadlines.
  • Led collaborative projects in community spaces, fostering local engagement in our area.
  • Conducted workshops for aspiring artists, sharing techniques and inspiring creativity.

Assistant Director

Stepping Stones Children’s Academy
04.2020 - 06.2021
  • Engaged with parents and families to build positive relationships for children to thrive.
  • Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
  • Supervised and managed team of childcare professionals to guarantee highest standards of care.
  • Communicated with local and state government agencies to maintain compliance with all regulations.
  • Resolved conflicts and administered corrective action to foster positive experience for children and staff.

Customer Service Representative

Bank of America
01.2019 - 01.2020
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Customer Service Representative

Wells Fargo
02.2018 - 01.2019
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Assistant Director

Serendipity Preschool
11.2013 - 12.2018
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
  • Assisted with meal preparation and feeding to meet children's dietary needs.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
  • Mentored new teachers through observation, feedback, and professional development opportunities.
  • Fostered a positive school culture by promoting open communication among staff members and celebrating successes together as a team.

Education

John Marshall High School
San Antonio, TX

Skills

  • Teamwork and cooperation
  • Excellent team player
  • Superb attention to detail
  • Client relationships
  • Social media promotion
  • Visual art creation

Accomplishments

  • Recognized by Great Day SA, KSAT12, and MySA
  • Awarded the “MySA’s Artist of the Year” in 2023.
  • Commissioned by Tajin, Pizza Patron, La Michocana, Frito Lay, and Ron Nirenburg
  • Donated artwork for American Heart Association community fundraising event in collaboration with the San Antonio Spurs

Timeline

Freelance Artist

Self Employed Insurance Group
05.2021 - Current

Assistant Director

Stepping Stones Children’s Academy
04.2020 - 06.2021

Customer Service Representative

Bank of America
01.2019 - 01.2020

Customer Service Representative

Wells Fargo
02.2018 - 01.2019

Assistant Director

Serendipity Preschool
11.2013 - 12.2018

John Marshall High School

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