Dependable worker with experience in office management and lifeguarding. Skilled in customer service, youth engagement, and maintaining safety standards. Certified in First Aid/CPR, and known for adaptability across diverse settings.
Overview
4
4
years of professional experience
3
3
Certificate
Work History
Assistant to the Office Manager
Scott Air Conditioning
Holland, Pennsylvania
03.2024 - Current
Updated contact lists regularly to ensure accuracy of information.
Organized and scheduled meetings and appointments for management.
Assisted with monthly billing activities.
Maintained filing systems, both electronic and physical, for easy document retrieval.
Reviewed invoices for accuracy before submitting for payment.
Performed data entry tasks into various databases or software programs.
Supported bookkeeping tasks such as invoicing and expense tracking.
Answered and directed phone calls to appropriate staff members.
Conducted data entry tasks with a high level of accuracy and efficiency.
Managed daily office operations and maintained a clean and efficient workspace.
Utilized office equipment such as printers, copiers, and fax machines efficiently.
Lifeguard
YMCA Of Bucks County
Fairless Hills, Pennsylvania
07.2021 - Current
Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.
Administered immediate and comprehensive first aid to injured and distressed patrons.
Prepared detailed incident reports following accidents or other incidents.
Participated in monthly training courses to stay up-to-date in water rescue techniques.
Assisted with swim lessons for guests and members of the facility.
Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
Instructed patrons on proper use of diving boards, slides, ladders.
Maintained accurate records of incident reports, pool chemicals, and patron counts.
Used radio and digital technology to stay in constant communication with other protective service workers.
Monitored safety protocols during workouts to ensure safe environment for members.
Maintained cleanliness of the facility by sweeping, mopping, dusting and sanitizing equipment.
Reported required maintenance or repairs to management and maintained supply inventory.
Returned equipment to proper locations and re-racked weights, equipment and accessories.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Provided customer service to members, answered questions and addressed complaints.
Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Assistant Youth Soccer Coach
Little Kicks Soccer
Newtown, Pennsylvania
05.2021 - 09.2022
Educated athletes in rules, strategies, sportsmanship and performance principles.
Assisted Head Coach with developing and implementing practice drills to improve player skills.
Trained athletes in proper use of equipment for safety and maximum results.
Provided instruction on proper technique for passing, dribbling, shooting, and trapping the ball.
Motivated players to reach their full potential by providing positive reinforcement and constructive feedback.
Demonstrated various soccer moves during practices to help players understand concepts better.