Katelynn Southern

Hutchinson,KS

Summary

Dynamic CAD Operator with expertise in AutoCAD and SolidWorks at Lowen Corporation, recognized for enhancing client satisfaction through precise 2D and 3D designs. Detail-oriented and skilled in project management, I effectively mentored junior staff, fostering a collaborative environment that boosted team productivity and ensured timely project delivery.

Overview

years of professional experience

Work History

CAD Operator

Lowen Corporation

Hutchinson, KS

11.2021 - 05.2024

Created detailed 2D and 3D CAD drawings for engineering projects.
Collaborated with design teams to interpret specifications and requirements.
Executed revisions to existing designs based on feedback from engineers.
Utilized AutoCAD and SolidWorks for drafting and modeling tasks.
Increased client satisfaction by delivering high-quality, accurate, and timely CAD drawings that met specific requirements.
Collaborated closely with project managers and design team members to translate conceptual ideas into precise technical documents.
Mentored junior CAD operators in proper drafting techniques, software usage, company procedures, resulting in increased productivity across the team.

Receptionist

H&R Block

Hutchinson

01.2022 - 04.2022

Managed front desk operations, ensuring smooth client check-in and appointment scheduling.
Provided excellent customer service by addressing inquiries and resolving issues promptly.
Maintained accurate records of client information and tax documents for efficient processing.
Assisted in preparing tax returns by gathering necessary documentation from clients.
Implemented office organization strategies to enhance the efficiency of daily operations.
Contributed to a positive team environment through collaboration and support for colleagues.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.

Server

Village Inn Pancake House

Hutchinson, KS

01.2019 - 2021

Delivered exceptional customer service in high-volume dining environment.
Managed order accuracy and timely delivery to enhance guest satisfaction.
Trained new staff on restaurant procedures and quality standards.
Collaborated with kitchen staff to ensure smooth food service operations.
Maintained cleanliness and organization of dining area for optimal guest experience.
Handled customer complaints professionally, enhancing overall dining experience.
Implemented process improvements that streamlined service efficiency during peak hours.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.

Order Picker

Dillons Warehouse

Hutchinson

01.2017 - 11.2018

Operated forklift and pallet jack to efficiently transport inventory within warehouse.
Accurately picked orders using RF scanner, ensuring timely fulfillment for distribution.
Collaborated with team members to optimize workflow and enhance order accuracy.
Conducted regular inventory counts to maintain stock levels and minimize discrepancies.
Implemented process improvements that increased picking efficiency and reduced errors.
Excellent communication skills, both verbal and written.
Performed proper lifting and handling techniques to maintain safe working environment.
Built pallets and positioned orders on loading dock to safely pile and ship goods.
Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
Maintained a clean, safe work environment by complying with established safety procedures and guidelines.

Education

High School Diploma -

Haven Virtual Academy

Haven, KS

Skills

Conflict resolution skills
Detail-oriented
Electrical design
SketchUp proficiency
Deadline oriented
Project management

Decision-making strength
Expertise in software
CAD software proficiency
Document control
File conversion

Timeline