KATEMA LIWAGUINA LIWAGUINA
Killeen,TX
Summary
Adept at critical thinking and problem-solving, I excelled in fast-paced environments at JESSICA JOHNSON COPE, enhancing security measures and streamlining data management. My teamwork and effective communication skills contributed to a positive work culture, driving success and fostering professional growth.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
11C
US Army
01.2022 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
SECURITY
JESSICA JOHNSON COPE
01.2019 - 12.2020
- Implemented robust security measures by configuring roles, profiles, permission sets, sharing rules, and field-level security settings in Salesforce orgs.
- Turned in excess cash to maintain drawer security.
- Monitored building security by conducting routine rounds throughout the facility.
- Streamlined data management processes for enhanced information accessibility and security.
- Ensured security of facility perimeter by conducting routine patrols.
- Protected sensitive information by enforcing strict adherence to security protocols and conducting regular security awareness training for personnel.
- Wrote and submitted daily reports on security team operations.
- Monitored physical security protection standards and building access control.
- Monitored alarms and security cameras and responded to issues.
- Managed and supported organization-wide privacy and security management measures.
- Conducted vehicle patrols around perimeter, deterring potential security threats.
- Conducted facility tours to showcase safety and security measures.
Car Washer
OHYDE9
10.2017 - 12.2018
- Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
- Cleaned wash equipment after shift and confirmed proper storage.
- Vacuumed and steam cleaned interior floors carpet and seating.
- Answered customer questions on pricing, products, procedures, and materials used.
- Cleaned windows, mirrors, headlights, taillights, and waxed, and power buffed exterior.
- Pressure washed car exterior, wheel wells, and tires.
- Greeted customers and guided cars into washing and detailing area.
- Resolved customer complaints quickly and effectively, restoring client confidence in our services.
- Maintained cleanliness and organization of the workplace, promoting a positive image for the company.
- Managed inventory levels of cleaning supplies, ensuring necessary products were always available for use.
- Maintained regular list of high-end clientele due to exceptional service and outstanding pricing.
- Continuously surpassed productivity goals by optimizing workflow processes and collaborating with team members efficiently.
- Contributed to increased revenue by upselling additional services such as waxing and interior cleaning.
- Assisted in training new team members on proper car washing techniques, resulting in consistent service quality.
- Reduced water waste through the implementation of eco-friendly car washing practices.
- Coordinated with management on weekly schedules ensuring optimal staff coverage during peak hours.
Education
GED -
ESL PROGRAM
San Antonio, TX07-2021
High School Diploma -
LYCEE MODERNE D'ANIE
ANIE TOGO06-2011
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Languages
English
Full Professional
French
Native or Bilingual
Timeline
11C
US Army
01.2022 - Current
SECURITY
JESSICA JOHNSON COPE
01.2019 - 12.2020
Car Washer
OHYDE9
10.2017 - 12.2018
GED -
ESL PROGRAM
High School Diploma -
LYCEE MODERNE D'ANIE
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