Kate Margaret Kim
Laurel,Maryland
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
5
5
years of professional experience
Work History
Sales Lead Manager
Paper Source
07.2021 - Current
- Manage and lead a dynamic retail team to ensure smooth daily operations
- Oversee opening and closing procedures, including cash handling and register counts
- Responsible for bank deposits and financial accuracy
- Currently in training to take on scheduling responsibilities
- Maintain high levels of customer service while driving sales goals
- Ensure operational excellence and adherence to company standard
Sales Associate
Anthropologie & Co
02.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Dental Front Office Receptionist
Chevy Chase Dental
09.2020 - 04.2021
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Facilitated patient appointment scheduling and managed calendar coordination.
Barista
Starbucks
09.2019 - 09.2020
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Education
Bachelor of Science - Psychology
University of Maryland Global Campus College Park
06.2025
Associate of Arts - General Studies
Montgomery College Rockville Campus
06.2021
Skills
- Bilingual (English, Tagalog)
- Strong Communicator
- Sales team training
- Positive and upbeat
- Staff Management
- Merchandising and Floorsets
- Problem-Solving
Affiliations
College Tracks Alumni
Timeline
Sales Associate
Anthropologie & Co
02.2022 - 04.2023
Sales Lead Manager
Paper Source
07.2021 - Current
Dental Front Office Receptionist
Chevy Chase Dental
09.2020 - 04.2021
Barista
Starbucks
09.2019 - 09.2020
Bachelor of Science - Psychology
University of Maryland Global Campus College Park
Associate of Arts - General Studies
Montgomery College Rockville Campus
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