Hi, I’m
Katena Cain
Jackson,MI
Summary
Management professional prepared for consulting roles. Skilled in strategic planning, process optimization, and data analysis. Strong focus on team collaboration and achieving results. Reliable, adaptable, and proficient in client relationship management and project execution.
Overview
17
years of professional experience
1
Certification
Work History
Nonprofit Network
Nonprofit Management Consultant
11.2012 - 05.2024
Job overview
- Designed customized training programs to enhance employee skills and improve productivity levels.
- Increased client revenue through effective sales strategy development and implementation.
- Conducted data-driven analyses to identify areas of opportunity for cost reduction and efficiency gains.
- Advised clients on risk management strategies, mitigating potential threats to their businesses'' stability.
- Developed strong relationships with key stakeholders at all organizational levels, fostering collaboration across departments.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Improved communication at all levels and transformed company culture into more productive atmosphere.
- Streamlined client operations by implementing process improvements and organizational restructuring.
- Mentored junior consultants in effective communication techniques, analytical skills development, and problem-solving methodologies.
- Increased employee satisfaction and motivation through training classes, meetings and special workshops.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Conducted thorough assessments of clients'' operational structures, recommending actionable steps for improvement.
- Developed strategies for sustainable growth, resulting in increased market share and profitability.
- Leveraged industry best practices to drive continuous improvement efforts within client organizations.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
Jackson Community College
Academic Advisor
08.2007 - 11.2012
Job overview
- Received and reviewed transcripts to determine eligibility for admission to college or specific programs.
- Managed caseloads effectively, prioritizing tasks based on urgency and importance while maintaining high-quality service delivery.
- Provided support and guidance to students experiencing academic and personal troubles.
- Developed strong relationships with students, providing mentorship and fostering personal growth.
- Consulted with students to advise on topic selection, appropriateness and academic value.
- Served as a liaison between students, faculty, staff, and administration to address concerns or conflicts that arose during the course of study.
- Improved retention rates by providing personalized guidance to students at various stages of their academic journey.
- Utilized data-driven decision-making processes to identify trends in student success factors and adjust advising strategies accordingly.
- Met firm deadlines while applying results-driven and goal-oriented methodology to teaching initiatives.
- Assisted students in exploring and selecting career paths.
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
Education
Grand Canyon University, Phoenix, AZ
PhD Candidate from Organizational Leadership
12.2024
Spring Arbor University, Spring Arbor, MI
Master of Arts from Organizational Management
01.2011
Michigan State University, East Lansing, MI
Bachelor of Science from Physiology
01.2003
Skills
- Nonprofit expertise
- Diversity, Equity and Inclusion
- Strategic Planning
- Capacity Building
- Data Analysis and evaluation
- Effective communication skills
- Ethical leadership
- Project management
- Employee motivation
- Client support
- Strategy development
Communityandleadershipactivities
- Southside Community Food Pantry, Co-founder and Volunteer, 08/01/14-present
- Michigan Humanities DEI Committee, External Committee Member, 10/01/18-02/28/22
- DaVinci Institute, Board Member, 01/01/14-01/31/20
Certification
Bridges Out of Poverty Certified Trainer
Timeline
Nonprofit Management Consultant
Nonprofit Network
11.2012 - 05.2024
Academic Advisor
Jackson Community College
08.2007 - 11.2012
Spring Arbor University
Master of Arts from Organizational Management
Michigan State University
Bachelor of Science from Physiology
Bridges Out of Poverty Certified Trainer
Grand Canyon University
PhD Candidate from Organizational Leadership
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