Summary
Overview
Work History
Education
Skills
Timeline
Generic

KaTera Evans

Hattiesburg,MS

Summary

Accomplished Assistant Director at Creative Kids, adept in staff management and strategic planning, significantly improved recruitment processes and conflict resolution, enhancing the learning environment. Skilled in human resources and customer service, increased staff retention and customer satisfaction. Demonstrated excellence in team operations and staff development, with a keen focus on achieving tangible results.

Focused on all needs of the center including the staff and most importantly the children.

Overview

9
9
years of professional experience

Work History

Assistant Director

Creative Kids
10.2016 - Current


  • Met all needs of the center including the staff and most importantly the children.
  • Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
  • Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
  • Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
  • Mentored new teachers through observation, feedback, and professional development opportunities.
  • Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
  • Assisted the Director in developing innovative programs to improve performance and retention rate.
  • Coordinated field trips or off-campus activities that promote experiential learning opportunities outside the classroom setting.

FOOD PROGRAM MANAGER

  • Managed the kitchen staff on daily duties.
  • Made sure nutritional needs are met
  • Daily Meal Count
  • Monthly meal count
  • Audits

BUS DRIVER

  • Drove bus to and from public school district
  • Maintained the safety of the children
  • Head counts before and after pickup/arrival
  • Routine tire and engine checks

Assistant Manager

Footaction
03.2015 - 11.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

No Degree - Early Childhood Education

University of Southern Mississippi
Hattiesburg, MS
01.2017

High School Diploma -

Newton High School
Newton, MS
05.2006

Skills

  • Staff Management
  • Creative Direction
  • Strategic Planning
  • Staff Development
  • Team Operations
  • Employee Relations
  • Staff Coordination
  • Human Resources
  • Customer Service

Timeline

Assistant Director

Creative Kids
10.2016 - Current

Assistant Manager

Footaction
03.2015 - 11.2019

No Degree - Early Childhood Education

University of Southern Mississippi

High School Diploma -

Newton High School
KaTera Evans