Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Katera Fambro

Columbus,OH

Overview

8
8
years of professional experience
1
1
Certification

Work History

Team Member

Sheetz
Reynoldsburg, OH
06.2024 - 12.2024
  • Greeted customers upon entering the store with friendly demeanor.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Operated cash registers to process payments from customers.
  • Ensured that all foods were prepared according to health department regulations.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Prepared beverages such as coffee, tea, soda.
  • Assisted in the preparation of food items according to recipes and instructions.

Clerk/Deputy Registrar

Ohio BMV
Columbus, Ohio
04.2023 - 05.2024
  • Performed data entry tasks to update customer accounts records.
  • Verified accuracy of all paperwork prior to submission for processing.
  • Handling title transfers, vehicle registration renewals, license plate replacements, and other motor vehicle transactions.
  • Ensuring all transactions comply with state DMV regulations.
  • Addressing customer concerns, resolving discrepancies and handling special cases.

Hairstylist

Regis Hair Salon
Columbus, Ohio
09.2022 - 03.2023
  • Demonstrated knowledge of health and safety regulations in the workplace.
  • Greeted customers, answered phones and booked appointments.
  • Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
  • Performed chemical treatments such as perms and relaxers.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
  • Educated clients on proper home hair care maintenance techniques.

Team Member

Graeter's Ice Cream
Columbus, Ohio
08.2021 - 09.2022
  • Greeted customers upon entering the store with friendly demeanor.
  • Operated cash registers to process payments from customers.
  • Assisted customers with product selection and ordering process.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.

Customer Service Representative

Teleperformance USA
Hilliard, OH
11.2020 - 05.2021
  • Developed positive relationships with customers through friendly interactions.
  • Verified customer information against existing records to detect discrepancies or inconsistencies.
  • Provided guidance on how best to protect customers from becoming victims of fraud or identity theft.
  • Responded quickly to customer inquiries regarding suspected fraud incidents.
  • Resolved customer complaints promptly and efficiently.

Delivery Driver

P&E Logistics-Amazon
Columbus, Ohio
07.2020 - 10.2020
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Received daily delivery instructions and route assignments from dispatch.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.

Package Handler

FedEx Ground
Grove City, OH
02.2019 - 06.2020
  • Inspected packages for damages or defects and recorded any issues found.
  • Participated in regular safety meetings and training sessions.
  • Assisted in training new employees on package handling processes.
  • Assisted in loading delivery trucks with prepared packages.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Scanned and sorted incoming packages by destination and priority, maintaining accuracy.

Clerk/Cashier Team Lead

Englefield Oil
Columbus, Ohio
08.2016 - 03.2019
  • Processed customer orders promptly and accurately.
  • Maintained inventory levels of office supplies and equipment as needed.
  • Processed payments, refunds, and exchanges accurately and efficiently.
  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.

Education

Advance Cosmetology

The Ohio State School Of Cosmetology
Columbus, OH
12-2018

High School Diploma -

Columbus Africentric Early College
Columbus, OH
06-2016

Skills

  • POS systems
  • Data entry
  • Order preparation
  • Call center operations
  • Team building
  • Customer service
  • Sales support
  • Training and mentoring
  • Workplace safety
  • Cash handling
  • Teamwork and collaboration
  • Proficient in Microsoft software

Certification

  • Advanced Cosmetology License
  • ServSafe Food Certification
  • CPR Certification

References

  • Keyera Manns 614-499-4646
  • Amanda Peoples 614-432-3330
  • La'tice Lambert 317-362-2714
  • Megan Ulmer-Nead 419-603-8617

Timeline

Team Member

Sheetz
06.2024 - 12.2024

Clerk/Deputy Registrar

Ohio BMV
04.2023 - 05.2024

Hairstylist

Regis Hair Salon
09.2022 - 03.2023

Team Member

Graeter's Ice Cream
08.2021 - 09.2022

Customer Service Representative

Teleperformance USA
11.2020 - 05.2021

Delivery Driver

P&E Logistics-Amazon
07.2020 - 10.2020

Package Handler

FedEx Ground
02.2019 - 06.2020

Clerk/Cashier Team Lead

Englefield Oil
08.2016 - 03.2019

Advance Cosmetology

The Ohio State School Of Cosmetology

High School Diploma -

Columbus Africentric Early College
Katera Fambro