Katera Washington
West Memphis,AR
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure SAPL position.
Overview
5
5
years of professional experience
Work History
Counselor in Training
East Central Community Corrections
06.2023 - Current
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
- Assisted clients in exploring feelings and understanding behaviors.
- Performed hours of individual counseling sessions.
- Listened to clients' concerns and provided encouragement and support.
- Supported clients during times of transition or adjustment by providing guidance on coping strategies and stress management techniques.
- Educated clients on dangers of substance abuse and prevention techniques.
- Encouraged participants to open up and share thoughts at group counseling sessions.
- Maintained high level of patient confidentiality to comply with all federal and company regulations.
- Completes intakes, discharges, and master treatment plans.
Assistant Store Manager
Dollar General
05.2019 - Current
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Trained and guided team members to maintain high productivity and performance criteria.
- Walked through store areas to identify and carefully resolve issues negatively impacting operations.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Created and maintained safe and secure work environments for employees.
- Learned and adapted quickly to new technology and software applications.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Mental Health Technician
Perimeter Behavioral Hospital
01.2022 - 08.2022
- Counseled and mentored clients on substance use and life choices.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
Education
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Phoenix, AZ02.2028
Bachelor of Arts - Psychology & Counseling
University of Central Arkansas
Conway, AR12.2021
Skills
- Documentation And Reporting
- Adolescent Counseling
- Patient Referrals
- Care Planning
- Patient Assessments
- Data Confidentiality
- Treatment Plan Development
- Group Counseling
- Interpersonal Communication
- Microsoft Word
- Multitasking
- Dependable and Responsible
- Time Management
- Recordkeeping
- Mental Health Support
- Counseling techniques
- Treatment Plans
- Schedule Management
- Substance abuse awareness
- Skilled in intake interviewing
- Needs Assessment
- Client Needs Assessment
- Treatment Planning
- Boundary Setting
- Coping Methods
- Motivational Techniques
- Organization
- Friendly, Positive Attitude
Accomplishments
- Received academic achievement at Residential Services Basic Training
- Completed hours of Mental Health First Aid
Timeline
Counselor in Training
East Central Community Corrections
06.2023 - Current
Mental Health Technician
Perimeter Behavioral Hospital
01.2022 - 08.2022
Assistant Store Manager
Dollar General
05.2019 - Current
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Bachelor of Arts - Psychology & Counseling
University of Central Arkansas
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