Summary
Overview
Work History
Skills
Experience
Timeline
Generic

Kateri Conroy

Cocoa,FL

Summary

Team player with strong background in maintenance, supervisor, and cleaning. Quick learner ambitious with the abilities to advance high. Skilled maintenance and repair team member able to analyze and fix a wide range of problems. Meticulous cleaner-housekeeper with good performance record maintaining clean, sanitized and tidy environments for guest and clients. Proven history of performance with excellent attetnion to details.

Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.

Overview

7
7
years of professional experience

Work History

Housekeeper/ Maintenance Technician

Shell Harbor
09.2023 - 11.2024
  • Disinfected and mopped common area 3rd floor bathroom to keep sanitary, clean and stocked.
  • Keep 3rd floor common area cleaned and removed trash
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Clean Resident apartment on 3rd floor
  • Maintained a spotless environment for Residents through diligent daily housekeeping tasks.
  • Part-time maintenance in Residents apartments

Cleaning Technician

Disney Cruise Lines / Malace HR
05.2022 - 11.2022


• Collected trash from floors within 7 tents, bathrooms and work areas.

• Emptied wastebaskets to transport trash and waste to proper disposal areas.

• Replenished supply of hand soap, paper towels and other consumables.

• Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.

• Responded to emergency cleaning requests to meet client expectations.

• Cleaned windows, glass partitions and mirrors with cleaners.

Maintenance Technician

Northland Investment Corporation
08.2020 - 02.2021
  • Operated hand and power tools to complete repairs.
  • Resurfaced interior and exterior equipment surfaces using brushes, rollers and spray equipment.
  • Changed HVAC filters and cleaned condensation drains to perform preventative maintenance on HVAC systems.
  • Maintained available parts, tools and materials inventory to respond to issues.
  • Respond to emergency power outage, and water and performed emergency repairs.
  • Plumbing repairs
  • Drywall
  • Electrical
  • Flooring
  • Cut openings in walls and floors to accommodate pipe and pipe fittings.
  • Installed and replaced, drain pipes and water supply lines.
  • Performed emergency on-call work hours during evening, weekends and some holidays.

Maintenance Technician/Cleaning Technician

Pentagon Garden Apartments
04.2019 - 08.2020
  • Cut and installed tile and hardwood flooring
  • Shaped materials to exact measurements for job requirements using hand tools and power equipment.
  • Electrical, outlets, light switch, and light fixtures.
  • Respond to maintenance repair request.
  • Paint vacant apartments, clean vacant apartments, maintenance repairs.
  • Created well-organized stock room, updated inventory, and kept adequate supplies and equipment on hand for assigned task.
  • Light landscaping and grounds keeper making sure apartment complex is maintain and clean trash and any large items.
  • Help show apartments and hand out memos to residents and work with pest control once a month.
  • Plumbing repairs.
  • Drywall repairs
  • Electrical

Supervisor

Mastercorp Resort Housekeeping Services
04.2018 - 04.2019
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
  • Submitted repair requests to maintenance team.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Lead team through routine operations and unexpected challenges with strong decision-making and expert knowledge.
  • Satisfied management everyday with fast, friendly, and knowledgeable support for needs
  • Filed records to keep system efficient and information organized.
  • Inspection on vacant rooms
  • Complied with company policies, objectives and communication goals.

Skills

  • Power and hand tool use
  • Reporting and documentation
  • Safety-oriented mindset
  • Landscaping and groundskeeping
  • General plumbing
  • Building maintenance
  • Troubleshooting
  • Light carpentry
  • Light AC unit repairs
  • Emergency repairs

Experience

Maintenance Technician, Hvac, Carpentry, Electrical, Flooring and Plumbing 3 year work experience. 1 year supervisor work experience in Hospitality.

Timeline

Housekeeper/ Maintenance Technician

Shell Harbor
09.2023 - 11.2024

Cleaning Technician

Disney Cruise Lines / Malace HR
05.2022 - 11.2022

Maintenance Technician

Northland Investment Corporation
08.2020 - 02.2021

Maintenance Technician/Cleaning Technician

Pentagon Garden Apartments
04.2019 - 08.2020

Supervisor

Mastercorp Resort Housekeeping Services
04.2018 - 04.2019
Kateri Conroy