Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Katerin Castillo-Gomez

Fort Lauderdale

Summary

Motivated professional with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Safety Assistant

Star Transportation PA, Inc.
05.2024 - Current
  • Process and verify employee contracts, applications and employees documents to assure safety regulation compliances.
  • Maintain accurate records and track operations through daily outbound reports.
  • Assist with data entry and maintain accurate records in Excel, and companies software (CRM). Utilizing Microsoft Office for daily tasks and reporting.
  • Handled the opening and ongoing management of claims involving Cargo, Liability, Personal Injury, and Physical damage, ensuring efficient communication and resolution through the claims process.


HR Recruiter

Star Transportation PA, Inc.
01.2023 - 05.2024
  • Screened and assessed candidate qualifications, resulting in successful hiring efforts for CDL drivers, ensuring staffing needs were met to maintain operational efficiency.
  • Trained and mentored new office staff to ensure smooth onboarding.
  • Provided detailed explanations of job duties, compensation, and benefits to potential hires.
  • Managed transportation arrangements for newly hired employees, conduct MVR (Motor Vehicle Record) reviews, coordinate Pre-Employment drug testing and physicals pero FMCSA (Federal Motor Carrier Safety Administration) regulations.


Administrative Assistant

Michael's Lawn Service
03.2020 - 01.2023
  • Answered phone calls, emails and respond to client inquiries - including scheduling appointments and service calls for landscaping crews.
  • Maintained accurate records, invoices, and service confirmations to clients.
  • Generated invoices and processed client payments - keeping track of transactions.
  • Managed inventory of landscaping materials, tools and equipment. Worked closely with crew leader to anticipate job specific material.

Hostess

Big City Tavern
06.2018 - 03.2020
  • Greeted and seated an average of 200+ guests per shift, reducing wait times and enhancing customer satisfaction.
  • Managed waitlist and reservations to facilitate effective table turnover and maximize seating capacity.
  • Maintained a 98% accuracy rate in recording and confirming reservations.
  • Provided prompt and friendly service, addressing customer inquiries to enhance their dining experience.
  • Maintained a clean and welcoming front-of-house, contributing to a positive restaurant atmosphere.

Sales Associate

Gymboree
11.2018 - 04.2019
  • Assisted customers with product selection, styling recommendations, and sizing to drive sales.
  • Processed transactions efficiently while maintaining accuracy in cash handling and POS operations.

Sales Associate

Papaya Clothing Store
06.2017 - 06.2018
  • Provided exceptional customer service, resulting in increased customer satisfaction and repeat business.
  • Achieved monthly sales goals by recommending products, upselling, and promoting store promotions.
  • Assisted in visual merchandising, ensuring store displays were attractive and on-brand.
  • Processed transactions efficiently, maintaining accuracy in cash handling and POS systems.
  • Maintained a thorough knowledge of store merchandise and trends to provide expert styling advice to customers.

Education

Bachelor of Science - Criminal Justice

Florida International University
Miami, FL
12-2025

Associate of Science - Crime Scene Technology

Broward College
Fort Lauderdale, FL
08.2023

High School Diploma - undefined

Stranahan High School
Fort Lauderdale, FL
05.2017

Skills

  • Employee Onboarding
  • HR Recruiting
  • Safety Compliance
  • Report Preparation & Data Entry
  • Scheduling & Operations Management
  • Customer Service
  • Client Relationship Management
  • Time Management
  • Problem Solving & Conflict Resolution
  • Administrative Support & Office Organization
  • Accurate Record-Keeping & Documentation
  • Billing & Invoicing
  • Team Training & Mentorship
  • Microsoft Office Suite (Excel, Word, PowerPoint)
  • Bilingual (English & Spanish)

Accomplishments

  • Achieved Crime Scene Technician Certificate by successfully completing relevant college courses with accuracy and efficiency.

Certification

Crime Scene Technician Certification | Broward College

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Safety Assistant

Star Transportation PA, Inc.
05.2024 - Current

HR Recruiter

Star Transportation PA, Inc.
01.2023 - 05.2024

Administrative Assistant

Michael's Lawn Service
03.2020 - 01.2023

Sales Associate

Gymboree
11.2018 - 04.2019

Hostess

Big City Tavern
06.2018 - 03.2020

Sales Associate

Papaya Clothing Store
06.2017 - 06.2018

High School Diploma - undefined

Stranahan High School

Bachelor of Science - Criminal Justice

Florida International University

Associate of Science - Crime Scene Technology

Broward College

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