Katerin Ramos
Dalton,GA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Production Trainer
Steak N Shake
Dalton, GA
07.2018 - Current
- Planned and delegated group and individual work assignments to trainees.
- Collaborated with stakeholders to tailor training to best fit team needs.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Monitored training activities occurring on construction crews to promote maximum crew safety, performance and effectiveness.
- Provided guidance to employees regarding the use of equipment and tools.
- Monitored the progress of trainees throughout their training period.
- Adapted teaching methods according to individual learning styles.
- Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
- Provided feedback on job performance during regular reviews with employees.
- Developed and conducted on-site training for new production staff members.
- Recognized by management for providing exceptional customer service.
Caregiver
Asilo San Antonio
San Miguel
02.2016 - 04.2024
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Laundered clothing and bedding to prevent infection.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Organized oral medications for clients following dosage and schedule requirements.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Monitored health and well-being of clients and reported significant health changes.
- Consulted with client care team to continually update care plans.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Helped clients get in and out of beds and wheelchairs.
- Supported bathing, dressing and personal care needs.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
Nurse Assistant
Hospital Nacional San Juan de Dios
San Miguel
05.2016 - 07.2016
- Recorded observations on patient charts regarding activities of daily living, intake and output levels, vital signs.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Organized paperwork related to patient records such as lab results or physician orders prior to filing it away.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Reminded patients to take prescribed medications or nutritional supplements.
- Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
- Collected specimens from patients for laboratory testing purposes.
- Assisted with admission, discharge and transfer procedures of patients according to hospital policy and procedure guidelines.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Ensured that medical equipment was properly maintained and functioning correctly.
Education
Some College (No Degree) - Bachelor of Science in Nursing
Universidad De Oriente
San Miguel, El SalvadorSkills
- Team Leadership and Supervision
- Performance Evaluation
- POS Systems
- Active Listening
- Policies and Procedures
- Continuous Improvement
- Cash Handling
- Customer Service
- Workplace Safety
- Role Modeling
- Food Safety
- Strong work ethic
- Adaptability
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Production Trainer
Steak N Shake
07.2018 - Current
Nurse Assistant
Hospital Nacional San Juan de Dios
05.2016 - 07.2016
Caregiver
Asilo San Antonio
02.2016 - 04.2024
Some College (No Degree) - Bachelor of Science in Nursing
Universidad De Oriente