Proven leader in operational excellence and team collaboration, I significantly enhanced customer satisfaction and streamlined operations at Linda Fashion Accessories. Expert in logistics and inventory management, my strategic approach resulted in optimized processes. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond.
Hi, I’m
Katerin Suarez
Newark,NJ
Summary
Overview
6
years of professional experience
Work History
Linda Fashion Accessories
Operations Executive
04.2018 - Current
Job overview
- Collaborated on operational support tasks to achieve common goal.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Coordinated seamless communication between departments, resulting in enhanced collaboration efforts across the organization.
- Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
- Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
Linda Fashion Accessories
Account Executive
04.2018 - Current
Job overview
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
- Fostered long-lasting relationships with major clients to secure repeat business and referrals.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Built relationships with customers and community to promote long term business growth.
- Maintained current knowledge of evolving changes in marketplace.
- Negotiated prices, terms of sales and service agreements.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Informed customers of promotions to increase sales productivity and volume.
- Recorded accurate and efficient records in customer database.
Linda Fashion Accessories
Logistics Coordinator
04.2018 - Current
Job overview
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Reduced delivery times to customers by optimizing route planning and scheduling.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Prepared and presented reports to management on logistics performance.
- Managed inventory levels to verify availability of stock for customer orders.
- Monitored and adjusted inventory levels according to demand.
- Analyzed customer requirements and provided customized logistics solutions.
Education
Essex County College Newark, NJ
Associate of Science from Business Administration
07.2020
University Overview
- PHI THETA KAPPA Member
Profesor Otto Rivera Santo Domingo, Dominican Republic
Radio Speaker from Radio Speaker
10.2010
University Overview
Profesor Otto Rivera Santo Domingo, Dominican Republic
Master of Ceremony from Radio And Television
10.2010
University Overview
Universidad Dominicana O&M Santo Domingo, Dominican Republic
No Degree from Journalism
2010
University Overview
Skills
- Operational Excellence
- Operations Oversight
- Team Leadership
- Teamwork and Collaboration
- Inventory Control
- Logistics
- Inventory Tracking and Management
- Database Maintenance
- Staff training/development
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Operations Executive
Linda Fashion Accessories
04.2018 - Current
Account Executive
Linda Fashion Accessories
04.2018 - Current
Logistics Coordinator
Linda Fashion Accessories
04.2018 - Current
Essex County College
Associate of Science from Business Administration
Profesor Otto Rivera
Radio Speaker from Radio Speaker
Profesor Otto Rivera
Master of Ceremony from Radio And Television
Universidad Dominicana O&M
No Degree from Journalism
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