KATERINA ABERNATHY
West Babylon
Summary
Experienced with multi-unit store management, driving operational success. Utilizes strategic planning and team leadership to optimize store performance. Track record of fostering customer satisfaction and operational excellence.
Overview
5
5
years of professional experience
Work History
Multi-Unit Store Manager
GelCap Pharmacy Corp
05.2023 - Current
- Successfully opened new store locations, coordinating hiring, staff training, merchandising setup, and grand opening events.
- Maintained a high level of product knowledge across various categories to effectively guide staff members in assisting customers.
- Achieved consistent sales growth across multiple locations through proactive team leadership and effective marketing initiatives.
- Ensured compliance with labor laws, health regulations, safety guidelines within each location.
- Completed bi-weekly payroll.
Multi-Office Manager
H&R Block
11.2022 - 04.2024
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Implemented comprehensive training program for new hires, improving their integration into team and productivity.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Completed bi-weekly payroll for a team of 40+ employees.
Assistant Office Manager
H&R Block
01.2020 - 04.2022
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Education
Bachelor of Arts - Economics And Management
IKBFU EUROPEAN BUSINESS SCHOOL
KALININGRAD, RUSSIAN FEDERATION06-2016
Skills
- Performance analysis
- Recruitment and hiring
- Employee scheduling
- Team leadership
- Staff training
- Inventory management
- Payroll administration and timekeeping
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Spanish
Professional Working
Timeline
Multi-Unit Store Manager
GelCap Pharmacy Corp
05.2023 - Current
Multi-Office Manager
H&R Block
11.2022 - 04.2024
Assistant Office Manager
H&R Block
01.2020 - 04.2022
Bachelor of Arts - Economics And Management
IKBFU EUROPEAN BUSINESS SCHOOL
Similar Profiles
John NguyenJohn Nguyen
Pharmacist Manager at Ana Pharmacy Corp.Pharmacist Manager at Ana Pharmacy Corp.
BANGARRAJU PENUMETSABANGARRAJU PENUMETSA
SUPERVISING PHARMACIST at SVA PHARMACY CORPSUPERVISING PHARMACIST at SVA PHARMACY CORP
Ivonne RodriguezIvonne Rodriguez
Retail Pharmacy Manager at Sylvestre Pharmacy CorpRetail Pharmacy Manager at Sylvestre Pharmacy Corp