To work in a collaborative team to assist clients going through life challenges that need support. Energetic professional with more than 10 years expertise providing mental support with successful outcomes for clients in meeting their goals.
Overview
12
12
years of professional experience
Work History
Mobile Crisis Outreach Peer Support Specialist
Sycamores
09.2023 - Current
In conjunction with MCOT Clinicians my responsibilities are to provide timely support that includes crisis stabilization, safety plans, community resources and follow-up support
Community resources include housing, mental health, medical treatment, and substance abuse
As Peer Support Specialist we validate consumers’ experiences and provide guidance, care and support and coordinate with social services personnel to provide services as indicated by treatment team
As the Specialist I assist in coordinating hospital availability, ambulance and coordinating needed care out in the field
Collaborate with staff and advocate for awareness of consumer rights, including grievance and complaint procedures, support clients with filing, mediating, and resolving complaints
Responsible in developing quick connections and promote hope and empowerment to consumer
Translate as needed for consumer in Spanish and relay information in English to all service providers.
Facilitator for IFCCS, Wraparound and FSP
Foothill Family Service
05.2021 - 09.2024
Facilitator for the Intensive Department that includes the following programs FSP, Wraparound and IFCCS
In this role I manage and coordinate the Staff Engagement Process between Foothill Family Treatment team and the County referral sources
This includes using the 4 Step Model CFT’s components that includes listening to the family’s story, identifying the underlying needs, strategizing on these needs and assigning team members to accomplish tasks to support client and families
Role also requires strong communication skills that can de-escalate client while working through a conflict situation
Debrief situations with teams to discuss case management and next steps in a timely manner
Service for our clients are at home, school settings, and community based locations
As the Facilitator I work in collaboration with the child, Parents/Guardians, Foster parents, informal supports, Child and Family Specialist, Parent Partners, Intensive Service (IS) Therapists, Department of Children and Family Services, Los Angeles County Probation, and the Department of Mental Health to ensure that the client and family are successful by using strategies that are modeled and implemented to assist client and families meet their goals.
Child and Family Specialist
Foothill Family Service
05.2018 - 05.2021
As a Child and Family Specialist at Foothill Family I have years of experience and skills in providing field based services to children and families
These Intensive Services include community outreach and intensive mental health support within the Wraparound Program
I have excellent interpersonal skills that includes connecting to children and families to ensure that they receive the needed services to meet their goals while maintaining child's safety
I have the ability to work cooperatively and effectively as a team and apply the LA County 4 step Child and Family team meeting model
My responsibilities include rehabilitation services, consultations, intensive in-home services and services that meet Katie A subclass
I collaborate and work well in multi-disciplinary teams that include Psychiatrists, School Staff, Probation Department/Attorney's, Court Staff, Social Workers, and Service Facilitators
My skills include providing immediate response, to on call 24/7 crisis for clients exhibiting acute psychotic symptoms that if left untreated present an immense threat to client and or others.
Child and Family Specialist
Amanecer Community Counseling Services
10.2012 - 12.2016
Provided case management that included documentation linkage and case plans designed for each client’s caseload
Provided excellent problem solving and bilingual skills to ensure successful case outcome Assisted in the ongoing development and evaluation for the Child and Family Plan of Care/Safety Crisis Plan
Provided crisis management to families and children and engaged in on-site consultations with all stakeholders to support client
Supported families by engaging families through concrete services that included educational, support, transportation, parenting, home management assistance, recreational activities and behavior management
Responsible for presenting cases to DCFS and attending DCFS cases as an advocate for families in a court setting
Worked with families to provide resources at low or no cost
Actively work with Case Manager, Parent Partner and Therapist to create case plans for clients in order for clients to meet mandated goals as outlined by the court and DCFS
Attended and participated in client’s IEP’s and obtained all attendance and grades to ensure that client was meeting required academic and social goals
Made home visits and built rapport with families that was culturally sensitive to each client and family’s needs
Coordinate summer field trips for families
Created daily billable notes that include strategies to support client and families and documented into Exym
Prepare flex funding reports that provided rationale for services that went beyond the regular Wrap Around Services that have a cost
Research resources in the community that supported client
Complete Child and Adolescent Functional Assessment Scales
Was successful in having clients and families meet their goals and graduate from the program.
Education
Bachelor of Science - Human Services
University of Phoenix
Skills
Strong verbal and written communication skills
Bilingual – Spanish
Excellent documentation for Department of Mental Health and DCFS
Effective collaboration and interaction
Interpersonal abilities
Rapport Building
Training
HIPPA Training
Crisis Intervention
24 Hour crisis stabilization
Professional Assault Crisis Training
Individual/Group Counseling
Leadership
Emergency Service Response
Homeless Outreach
Psychiatric Mobile Response and Law Enforcement Teams
Mental Health Counseling
Prescription Drugs and Teens
Case Planning
Diversity, Equity and Inclusion
Providing Affirming Services to LGBTQ Individuals
Working with the LGBTQ Community
Suicide Columbia Scale
Applied Suicide Intervention Skill Training (ASIST)
Timeline
Mobile Crisis Outreach Peer Support Specialist
Sycamores
09.2023 - Current
Facilitator for IFCCS, Wraparound and FSP
Foothill Family Service
05.2021 - 09.2024
Child and Family Specialist
Foothill Family Service
05.2018 - 05.2021
Child and Family Specialist
Amanecer Community Counseling Services
10.2012 - 12.2016
Bachelor of Science - Human Services
University of Phoenix
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