Katerina Galli
Pittsburg,CA
Summary
Dynamic professional with experience at Wells Fargo, adept at managing teams and ensuring compliance with banking policies. Proven ability in ATM maintenance and problem-solving, coupled with strong attention to detail and effective communication skills. Recognized for identifying fraud risks and enhancing operational efficiency in high-pressure environments. Overall, I am a hard-working team player, looking forward to enhancing your team to the best of my abilities.
Overview
4
4
years of professional experience
Work History
Server
Lazy Dog Restaurant & Bar
Concord, CA
06.2023 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Lead Teller
Wells Fargo
Concord, CA
10.2021 - 06.2024
- Monitored daily cash levels in the vault and reconciled discrepancies.
- Identified potential fraud risks or suspicious activities within the branch's financial accounts.
- Managed a team of tellers and ensured proper training on all banking policies and procedures.
- Collaborated with external vendors to ensure proper maintenance of ATMs and other banking equipment.
Education
High School Diploma -
Dozier-Libbey Medical High School
Antioch, CA06-2020
Skills
- ATM maintenance and problem-solving skills
- Familiarity with Microsoft Excel
- Responsible in stressful situations, such as ordering and scheduling cash shipments
- Adaptability to new resources and solutions
- Team collaboration
- Attention to detail
- Effective communication
References
- Amber Lee (Operations manager at Wells Fargo) - (925)-207-3919
- Fernando Torres (Operations manger at Wells Fargo) - (323)-810-3959
- Nick Collins-Hoyt (Current manager at Lazy Dog) - (925)-849-1221
Timeline
Server
Lazy Dog Restaurant & Bar
06.2023 - Current
Lead Teller
Wells Fargo
10.2021 - 06.2024
High School Diploma -
Dozier-Libbey Medical High School
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