Katerina Georgiton
Garden City,NY
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in data entry and database administration.
Overview
9
9
years of professional experience
Work History
Operations Assistant
Queens Medallion Leasing
08.2019 - 05.2024
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination such as ordering supplies, separating mail, scanning and sorting documents.
- Provided assistance weekly as receptionist.
- Collaborated with Customers to obtain accident reports and the following steps to submit claims and repair vehicles to get drivers back on the road as quickly as possible.
- Utilized time management, organization, leadership and sociability skills in a fast-paced environment to maintain a cohesive flow of customers.
- Promptly addressed customer inquiries and complaints to foster swift resolution.
- Collaborated with out of office teams to submit accident claims within specified timelines.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Opened, closed, and adjusted insurance policies within a timely manner.
Emergency Medical Technician
Emergency Ambulance Service
09.2017 - 08.2019
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
Cashier
Superflex Car Wash
03.2015 - 06.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
George W Hewlett High School
Hewlett, NY06.2016
Skills
- Positive Attitude
- Attention to Detail
- Professional and Friendly
- Customer Support
- Organizational Management
- Inventory Management
- Policy and Procedure Adherence
- Recordkeeping
- Supply Ordering
Timeline
Operations Assistant
Queens Medallion Leasing
08.2019 - 05.2024
Emergency Medical Technician
Emergency Ambulance Service
09.2017 - 08.2019
Cashier
Superflex Car Wash
03.2015 - 06.2016
High School Diploma -
George W Hewlett High School
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