Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Secretary
Bimak Group
05.2022 - 12.2023
Enhanced office efficiency by streamlining filing systems and organizing documents.
Facilitated communication between departments for improved collaboration and project success.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
Babysitter
Daniela Tolov
04.2020 - 07.2021
Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Enhanced children''s social skills by organizing group activities and encouraging teamwork.
Promoted healthy habits by preparing nutritious meals and snacks for children daily.
Assisted in developing self-confidence with age-appropriate responsibilities and chores.
Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
Planned fun outings and educational activities to keep children entertained.
Monitored children's play activities to verify safety.
Taught children basic life skills, manners and personal hygiene.
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Travel Agent
Super Travel
02.2016 - 09.2019
Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
Streamlined booking processes for improved efficiency and reduced wait times for customers.
Developed strong relationships with suppliers, securing exclusive deals and discounts for clients.
Implemented a new customer relationship management system to better track client interactions and preferences, resulting in repeat bookings.
Organized group tours, coordinating logistics and accommodations to ensure a smooth experience for all participants.
Arranged travel accommodations for groups, couples, executives, and special needs clients.
Collaborated with colleagues to create and promote special travel packages.
Warehouse Administrator
Draexlmaier
01.2014 - 09.2015
Improved warehouse efficiency by streamlining inventory management processes and implementing organizational systems.
Reduced order processing time by coordinating with cross-functional teams and optimizing workflow procedures.
Enhanced customer satisfaction levels with timely order fulfillment and accurate inventory tracking.
Managed daily warehouse operations, ensuring adherence to safety regulations and maintaining a clean work environment.
Conducted regular audits of warehouse inventory to maintain accuracy and prevent discrepancies in stock levels.
Collaborated with other departments to address any logistical concerns or challenges promptly.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Education
High School Diploma -
Dobri Daskalov
Kavadarci Macedonia
06.2009
Skills
Safety Awareness
Standardized Tests
Technology Integration
Activity Planning
Problem-Solving Skills
Team Collaboration
Database Administration
Relationship Building
Organization
Languages
English
Professional
Spanish
Limited
Macedonian
Full Professional
Serbian
Professional
Bulgarian
Limited
Croatian
Professional
Timeline
Secretary
Bimak Group
05.2022 - 12.2023
Babysitter
Daniela Tolov
04.2020 - 07.2021
Travel Agent
Super Travel
02.2016 - 09.2019
Warehouse Administrator
Draexlmaier
01.2014 - 09.2015
High School Diploma -
Dobri Daskalov
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