KATERINA KROTILOVA
Fort Collins,USA
Summary
Friendly and organized with excellent interpersonal skills. Familiar with administrative tasks, including scheduling and communication. Committed to providing a welcoming environment and ensuring smooth daily operations. Adaptable and organized with a positive attitude and strong communication skills. Possesses knowledge of office operations and proficiency in Microsoft Office and data entry. Experienced with managing front desk activities and maintaining a welcoming atmosphere for clients.
Overview
3
3
years of professional experience
Work History
Administrative Intern
ChildSafe Colorado
08.2024 - Current
- Handled sensitive information with discretion, ensuring confidentiality was maintained at all times when dealing with personnel records or proprietary company data.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered incoming phone calls and pleasantly directed calls to appropriate personnel.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor activities.
SPRING RUSH 2024 EMPLOYEE
CSU Bookstore
01.2024 - 02.2024
- Utilized efficient cash handling techniques to accurately process transactions and maintain cash register balance
- Demonstrated customer service skills by resolving customer concerns and providing personalized assistance
- Assisted customers in locating specific books, providing exceptional customer service and satisfaction
HR ASSISTANT
Rubidea
06.2022 - 08.2022
- Assisted HR team with recruitment and hiring process, including reviewing applications and conducting initial phone screenings
- Assisted in organizing training and development programs for employees
- Provided administrative support to HR personnel, such as scheduling meetings and preparing documents
FRONT OFFICE RECEPTIONIST
Golf Club Liberec
06.2021 - 08.2021
- Strong customer service skills demonstrated through greeting and assisting guests in a professional manner
- Responsible for managing tee-time reservations and providing exceptional customer service to golfers
- Assisted with organizing golf tournaments and events, ensuring smooth operations and guest satisfaction
- Collaborated with golf instructors to schedule lessons and manage the pro shop inventory
Education
High School Diploma -
Steamboat Mountain School
Steamboat Springs, CO05-2023
Bachelor of Science - Clinical & Counseling Psychology
Colorado State University
Fort Collins, CO12-2026
Skills
- Organization
- Problem-solving
- Communication
- Adaptability
- Time management
- Administrative tasks
- Telephone reception
- Data entry proficiency
- Scheduling and calendar management
- Customer Service
Languages
Czech
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Intern
ChildSafe Colorado
08.2024 - Current
SPRING RUSH 2024 EMPLOYEE
CSU Bookstore
01.2024 - 02.2024
HR ASSISTANT
Rubidea
06.2022 - 08.2022
FRONT OFFICE RECEPTIONIST
Golf Club Liberec
06.2021 - 08.2021
High School Diploma -
Steamboat Mountain School
Bachelor of Science - Clinical & Counseling Psychology
Colorado State University
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