Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Languages
Timeline
Generic

Katerina Kruse

Minneapolis,MN

Summary

Growing up in the Twin Cities, I attended the International Spanish Language Academy beginning my Spanish education at a young age. Learning in such a global environment, I developed a passion for communication and expanding both my academic and personal horizons. Throughout High School I worked consistently as a babysitter and pet sitter, supporting friends and neighbors in times of need. Everything from stopping by every day to spending full weeks with multiple children I supported the parents in schedule building, driving to activities, and helping to learn fundamental disciplines like cleaning and reading. Working in customer service, and later being promoted to a barista at our local donut shop was a great way for me to learn the inner workings of a small business model as well as how to satisfy a diverse range of customers. I brought these lessons into my next job at CRAVE Restaurant. Managing schedules through online applications, customer support, and staying professional during stressful peak hours were all skills that I developed during my time here. Additionally, as the Feature Editor of my school newspaper, the Royal Page, after being a staff reporter for two years I further developed my editorial skills. From organizing my team, and our articles, as well as managing the layout using Adobe technology I was able to advance my critical thinking skills. This position allowed me to highlight community members who may not usually be recognized. Now, as a Public Relations and Spanish student at the University of Oregon, pursuing a Bachelor of Arts degree, I can combine my experiences to excel academically. My passion for understanding the inner workings of a company and its audiences helps me to generate effective social and managerial content. I love collaboration, learning, and any opportunity to expand my professional and academic abilities.

Overview

6
6
years of professional experience

Work History

Hostess

Kaskaid Hospitality
02.2023 - 09.2023
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Provided patrons with estimated waiting times during peak service hours.
  • Practiced maintaining a professional demeanor and efficient work habits.
  • Organized, stocked, and cleaned the establishment's front lobby during shifts to maintain a welcoming appearance.
  • Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.

Babysitter

Self-employed
06.2017 - 09.2023
  • Played games, worked on puzzles, and read books to young children.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Managed schedules for multiple children, ensuring timely transportation to extracurricular activities while maintaining open communication with parents regarding scheduling needs.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.

Feature Section Editor

Royal Page Newspaper - Hopkins High School
09.2022 - 06.2023
  • Optimized workflow efficiencies by implementing new software tools tailored specifically for managing an editorial calendar.
  • Increased reader engagement with interactive multimedia elements incorporated into articles.
  • Worked with graphic artists, post-production team members, and other specialists to produce captivating and successful content.
  • Improved overall readability of content by adhering to established style guides while editing article submissions.
  • Managed a team of writers, providing guidance on article topics and editorial direction to maintain consistency and relevance in the section.

Barista

Yoyo Donuts & Coffee Bar
10.2020 - 12.2021
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Education

Bachelor of Arts - Public Relations And Spanish

University of Oregon
Eugene, OR
06.2027

High School Diploma -

Hopkins High School
Minnetonka, MN
06.2023

Skills

  • Table preparation
  • Efficient collaboration
  • Effective Multitasking
  • Table Assignment Management
  • Calendar and Scheduling Software
  • Customer Service
  • Staff leadership and supervision
  • Child Safety
  • Patience and Empathy
  • Promoting Good Behavior

Affiliations

  • Chi Omega Fraternity - Psi Alpha Chapter

Languages

Spanish
Native or Bilingual

Timeline

Hostess

Kaskaid Hospitality
02.2023 - 09.2023

Feature Section Editor

Royal Page Newspaper - Hopkins High School
09.2022 - 06.2023

Barista

Yoyo Donuts & Coffee Bar
10.2020 - 12.2021

Babysitter

Self-employed
06.2017 - 09.2023

Bachelor of Arts - Public Relations And Spanish

University of Oregon

High School Diploma -

Hopkins High School
Katerina Kruse