Katerina Letemina
New York,USA
Summary
Seeking a customer support role in the raw materials industry where I can apply my strong communication skills and client-focused approach to support sales processes. I am eager to develop expertise in closing sales transactions and contribute to the company's growth, while pursuing opportunities for long-term career advancement within the industry.
Highly skilled and customer-focused bank teller with 2 years of proven experience in financial institutions.
Experienced with cash handling, customer service, and banking operations as Teller. Utilizes strong communication and problem-solving skills to address customer needs efficiently. Track record of maintaining accuracy in financial transactions and ensuring positive customer experience.
Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.
Overview
15
15
years of professional experience
Work History
Manager
Clinic PLS
01.2022 - 09.2024
- Acted as a customer-facing manager in a laser center, overseeing client registration, reception, and appointment scheduling
- Delivered personalized services, performing client procedures and maintaining detailed client records
- Provided front-desk support, managed employee hiring and training, and handled administrative documentation
Administrator consultant in the gallery
Art&Arts Gallery
01.2021 - 01.2022
- Provided a welcoming, knowledgeable experience for clients, offering personalized advice on fine figurines and unique decor pieces to enhance their homes
- Handled all aspects of customer transactions, including operation of the cash register, ensuring accuracy and smooth service
- Created a memorable client experience by skillfully wrapping purchases in beautifully crafted gift paper, adding a personal touch to each sale
- Maintained a sophisticated atmosphere within the gallery, enhancing the appeal of curated decor items through thoughtful presentation and client interaction
Bank Teller
Bank Tinkoff
01.2015 - 01.2018
- Assisted clients with a full range of banking services, ensuring a high level of customer satisfaction and personalized support
- Processed credit card and loan applications efficiently, verifying documentation and maintaining compliance with banking regulations
- Guided clients through various banking options, providing clear, reliable information to help them make informed financial decisions
- Maintained accurate records and documentation, contributing to streamlined operations and adherence to quality standards
Sales representative
Business magazine
01.2012 - 01.2014
- Conducted outreach calls to potential clients, effectively promoting advertising opportunities in the magazine
- Successfully invited businesses to showcase their brand, contributing to increased ad revenue and client engagement
- Built and maintained strong client relationships, showcasing the magazine's value as a marketing platform
Sales Consultant-decorator
Interior salon French style
01.2010 - 01.2012
- Collaborated with designers and architects to fulfill design needs, providing expert guidance on decorative finishes and materials to enhance residential and commercial properties
- Facilitated sales of high-quality decorative materials and custom floral arrangements, tailored to each client's style and project requirements
- Built and sustained strong relationships with industry professionals, ensuring a smooth and satisfying experience that supported their vision for each space
Education
Bachelor's degree - The School of Economics and Management
Ural State University of Economics
01.2015
Artist-teacher -
Art College named Shade
01.2010
Skills
- Client Relations and Customer Support
- CRM / Square
- Sales B2B/B2C
- Customer Support
- Documentation
- HR function
- Multitasking
- Project Management
- Customer Relations
- Quality Control
- Risk Management
- Cash counting
- Cash handling expertise
- Cash handling and management
- Banking
- New teller training
Personal Information
Age: 34
Languages
English
Professional Working
Timeline
Manager
Clinic PLS
01.2022 - 09.2024
Administrator consultant in the gallery
Art&Arts Gallery
01.2021 - 01.2022
Bank Teller
Bank Tinkoff
01.2015 - 01.2018
Sales representative
Business magazine
01.2012 - 01.2014
Sales Consultant-decorator
Interior salon French style
01.2010 - 01.2012
Artist-teacher -
Art College named Shade
Bachelor's degree - The School of Economics and Management
Ural State University of Economics
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