Hi, I’m
Katerina Sanchez
San Antonio,TX
Summary
Dedicated with experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support . Excels in calendar management, scheduling,incoming & outgoing phonecalls, data-entry and database administration.
Overview
7
years of professional experience
Work History
RJ Financial Services
Administrative Assistant/ Secretary
03.2019 - 08.2022
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Responded to inquiries from callers seeking information.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands.
The Doseum
Administrative Assistant Volunteer
02.2022 - 05.2022
Job overview
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Performed research to collect and record industry data.
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with professional services personnel to receive orders, direct activities and communicate instructions.
Lexi's Creations & Treats
Receptionist/ Client Booking
01.2020 - 01.2022
Job overview
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to manager.
- Followed detailed directions from management to complete computer data entry & booking.
- Increased customer service success rates by quickly resolving issues.
- Completed daily logs on booking for management review.
- Booked clients
- handled social media advertisement
TLC Therapy
Secretary's Assistant Volunteer
06.2016 - 07.2017
Job overview
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Johnson High School, San Antonio, TX
High School Diploma
06.2016
Skills
- Special Requirements
- Appointment Coordination
- Document and File Management
- Database Entry
- Ease with Computers and Technology
- Billing and Invoicing
- Computers and Technology
- Document Sorting
- Social Media Updating
- Phone Call Direction
Timeline
Administrative Assistant Volunteer
The Doseum
02.2022 - 05.2022
Receptionist/ Client Booking
Lexi's Creations & Treats
01.2020 - 01.2022
Administrative Assistant/ Secretary
RJ Financial Services
03.2019 - 08.2022
Secretary's Assistant Volunteer
TLC Therapy
06.2016 - 07.2017
Johnson High School
High School Diploma
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