Katerina Zervakis
Elm Grove,WI
Summary
I'm a highly-motivated and hard-working professional who's passionate about women's health. I have work experience in both the business and patient care areas of the fertility industry. In my current role, I oversee and manage teams responsible for crucial steps in our patients' respective fertility journeys.
Overview
11
11
years of professional experience
Work History
Manager of Genomic Operations and Tissue Logistics
Kindbody
02.2022 - Current
- Coordinate receiving and releasing roughly 600+ yearly shipments of human gametes (sperm, oocytes, and embryos)
- Monitoring and remaining educated on relevant state and federal laws and regulations related to tissue transport
- Managing tissue storage accounts for all patients at Kindbody's labs across the U.S.
- Conducting market research and setting prices for tissue storage and tissue transport
- Managing a five person team that coordinates genetic testing for all patients and tissue
Coordinator
Midwest Reproductive Symposium International
06.2013 - Current
- Gathering and organizing materials for the annual MRSi fertility conference in Chicago
- Managing the registration process for the conference's roughly 600 annual attendees
- Securing sponsorships from the fertility industry's most recognizable companies
- Coordinating guest speakers and presenters for the conference's various seminars
Operations Analyst
Vios Fertility Institute
08.2020 - 02.2022
- Transported tissue between regional fertility centers
- Developed company protocols for tissue transport
- Developed company protocols for patient genetic testing
- Assisted with the installation and operations of the TMRW tank for tissue storage at Chicago lab
- Communicated with patients frequently regarding cost and arrangements for tissue storage
- Billed patients and collected payments for fertility treatments
Nursing Assistant
Vios Fertility Institute
01.2017 - 08.2020
- Assisted physician with IVF procedures in the operating room
- Performed Intrauterine Inseminations
- Assisted physician with hysteroscopy procedures
- Checked patient vitals like temperature, blood pressure and blood sugar levels
- Performed blood draws
- Tracked patient fertility treatments and communicated with them regularly regarding test results and medication schedules
- Assisted physicians with saline ultrasounds
- Discussed and assisted patients on medication training
- Operated Beckman machine
- Coordinated patient genetic testing
- Documented care actions by completing records and logs in medical software system
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care
- Welcomed and checked in patients to Vios Facilities in Milwaukee and Chicago
Skills
- Import and Export Operations
- Safety Standards
- Product Management
- Shipping and Receiving
- Operations and Logistics
- Policy and Procedure Adherence
- Compliance Optimization
- Billing Systems
- Calendar and Scheduling Software
- Budget Preparation and Management
- Business Workflows
- Daily Operations Management
- Data Analysis
- HIPAA and Confidentiality Compliance
- State and Federal Regulations
- Internal Audits
Timeline
Manager of Genomic Operations and Tissue Logistics
Kindbody
02.2022 - Current
Operations Analyst
Vios Fertility Institute
08.2020 - 02.2022
Nursing Assistant
Vios Fertility Institute
01.2017 - 08.2020
Coordinator
Midwest Reproductive Symposium International
06.2013 - Current
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