Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Katerine Garcia

3158 Utah St Kenner ,LA

Summary

Dynamic and dedicated professional with a strong background in customer service. Proven ability to enhance client satisfaction through excellent communication and problem-solving skills. Bilingual in Spanish, adept with teamwork and maintaining a positive atmosphere.

Overview

7
7
years of professional experience

Work History

Day Care

Little Red Cottage
06.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Waitress

Mi Rinconcito Latino
01.2021 - Current
  • Provide exceptional customer service, ensuring a positive dining experience for all guests
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Use cash registers and credit card machines to cash out
  • Keep server areas clean and stocked to increase efficiency while working tables.
  • Support teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Cosmetologist

Carmen and Santos
05.2020 - 03.2021
  • Assisted clients with consultations to determine their beauty needs and preferences
  • Maintained cleanliness and organization of workstations and tools.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Developed strong communication skills by interacting with diverse clientele regularly.

Cashier

Krispy Kreme
06.2018 - 03.2020
  • Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
  • Assisted customers with product selections, enhancing overall satisfaction through personalized service.
  • Maintained cleanliness and organization of the service area, promoting a welcoming environment.
  • Collaborated with team members to ensure seamless operations during peak hours.

Education

Associate of Applied Science -

Vanguard College of Cosmetology Paul Mitchell
Metairie, LA
01.2020

High School Diploma -

East Jefferson High School
Metairie, LA
05.2018

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking
  • Excellent communication
  • Bilingual (Spanish)

Timeline

Day Care

Little Red Cottage
06.2023 - Current

Waitress

Mi Rinconcito Latino
01.2021 - Current

Cosmetologist

Carmen and Santos
05.2020 - 03.2021

Cashier

Krispy Kreme
06.2018 - 03.2020

Associate of Applied Science -

Vanguard College of Cosmetology Paul Mitchell

High School Diploma -

East Jefferson High School

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Katerine Garcia