Katerinee Chacon
Salt Lake City
Summary
Dynamic culinary with a proven track record at Vail Resorts Inc, excelling in food preparation and customer service. Highly motivated and detail-oriented, I consistently maintained cleanliness standards and order accuracy, enhancing guest satisfaction. Adept at collaborating with teams, I thrive in high-pressure environments, ensuring efficient service and innovative menu offerings.
Overview
2
2
years of professional experience
Work History
Line Cook
Vail Resorts Inc
06.2025 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
Food Runner
Urbano Restaurant
10.2023 - 07.2025
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Provided feedback to kitchen on customer preferences, aiding in menu adjustments.
- Assisted in inventory management of dining supplies, ensuring availability and reducing waste.
- Assisted in training new food runners, improving team efficiency and service quality.
- Maintained cleanliness and organization in dining area, contributing to inviting environment.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Addressed customer complaints and inquiries to verify satisfaction.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Greeted customers and provided menus upon arrival to dining room.
- Processed payments for orders and provided customers with change.
- Arranged tables and chairs for special occasions and events.
- Assisted with bussing tables and cleaning up spills.
Busser
Opal Restaurant
11.2023 - 12.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.,
- Arranged tables and chairs for special occasions and events.
- Assisted with bussing tables and cleaning up spills.
Education
Auxiliar De Bioanalisis -
Instituto De Capacitación Profesional Simón Bolívar
Mérida, VenezuelaBachiller En Ciencias
Liceo Nicolas Arambulo
Zulia, Venezuela 09-2016
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Professional attitude
- Customer service
- Food preparation
- Problem-solving
- Team coordination
- Food safety
- Cleanliness standards
- Kitchen sanitization
- Knife skills
- Line management
- Ingredient preparation
- Sauce preparation
- Order accuracy
- Salad preparation
- Effective prioritization
- Punctual and honest
- Ordering and stocking
- Food preparing, plating, and presentation
- Leadership and decision making
- Prioritization and organization
- Collaboration and teamwork
Timeline
Line Cook
Vail Resorts Inc
06.2025 - Current
Busser
Opal Restaurant
11.2023 - 12.2024
Food Runner
Urbano Restaurant
10.2023 - 07.2025
Auxiliar De Bioanalisis -
Instituto De Capacitación Profesional Simón Bolívar
Bachiller En Ciencias
Liceo Nicolas Arambulo
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