KATERINE PEREZ SANCHEZ
Paterson,NJ
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Church Secretary
Iglesia Centro de Gloria
06.2024 - Current
- Managed church office operations and maintained organized filing systems.
- Assisted in scheduling appointments and coordinating church events.
- Prepared and distributed church newsletters and announcements.
- Supported pastor with administrative tasks and document preparation.
- Maintained inventory of office supplies and ordered replenishments as needed.
- Maintained confidentiality of sensitive information related to congregational matters.
- Managed all aspects of data entry into various computer programs.
- Provided secretarial assistance to pastors during special projects or events.
- Attended weekly worship services and provided administrative support as needed.
Assistant Store Manager
Banana Republic Factory
07.2018 - Current
- Assisted in training and mentoring new team members on store operations.
- Coordinated visual merchandising to enhance product presentation and appeal.
- Supported sales initiatives through effective customer engagement and service strategies.
- Oversaw daily store operations to ensure compliance with company standards.
- Implemented promotional displays to attract customers and drive sales.
- Monitored employee performance and provided constructive feedback regularly.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Administered employee discipline through verbal and written warnings.
- Trained employees on duties, policies and procedures.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Education
Bachelor of Arts - Fashion Design
Cazenovia College
Syracuse, NY05.2018
Skills
- Effective communication
- Problem solving
- Creativity
- Problem Solving
- Teamwork
- Multitasking
- Employee training
- Time management
- Organizational skills
- Professional
- Strong Work Ethic
- Microsoft Office/ Photoshop
- Visual Merchandising
- Customer service
- Decision-making
- Team building and development
- Store operations
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Church Secretary
Iglesia Centro de Gloria
06.2024 - Current
Assistant Store Manager
Banana Republic Factory
07.2018 - Current
Bachelor of Arts - Fashion Design
Cazenovia College