KATERYN AGUILAR GUARDADO
Irrigon,OR
Summary
Dedicated professional with a strong focus on effective communication and customer service. Proven ability to maintain cleanliness and efficiency in various environments while ensuring high standards of sanitation.
Overview
1
1
Language
4
4
years of professional experience
Work History
Commercial Janitorial Cleaner
Amazon (Ipro Professional Cleanning Services)
Boardman, Oregon
10.2025 - Current
- Utilized industrial cleaning equipment to ensure thorough sanitation.
- Maintained cleanliness of facilities by performing routine cleaning tasks.
- Followed detailed cleaning schedules to meet operational requirements efficiently.
- Performed general cleaning duties including dusting furniture, wiping down counters, desks, tables, sweeping, vacuuming floors.
- Swept and mopped floors, emptied trash receptacles, vacuumed carpets and upholstered furniture.
- Disposed of waste and recyclables according to company standards.
- Inspected areas for cleanliness and reported any maintenance issues promptly.
- Communicated maintenance issues to supervisor to maintain facility safety and functionality.
- Communicated effectively with supervisors regarding supplies and inventory needs.
Gas Station Attendant
Chevron
Umatilla, Oregon
03.2025 - Current
- Assisted customers with fuel purchases and service inquiries.
- Operated cash register and processed customer transactions efficiently.
- Greeted customers, answered questions, and provided assistance with purchases.
- Maintained cleanliness and organization of the gas station facilities.
- Maintained cleanliness of the store, including floors, shelves, counters and windows.
- Restocked merchandise and ensured shelves were fully stocked.
- Monitored fuel levels and reported discrepancies to management.
- Verified age requirements for purchase of alcohol and tobacco products.
- Attended to gas spills and accidents promptly and according to established guidelines.
- Collaborated with team members to maintain workflow efficiency.
- Coordinated with team members to ensure efficient shift transitions and continuous operation.
- Trained new employees on company policies and procedures.
- Followed safety protocols to ensure a secure work environment.
Front Desk Receptionist
Home 2 suites By Hilton
Albuquerque, New Mexico
03.2024 - 01.2025
- Managed check-in and check-out processes for hotel visitors.
- Greeted guests warmly and efficiently at the reception area.
- Answered phone calls and directed inquiries to appropriate departments.
- Responded to inquiries and room requests made online, by phone, and via email.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Completed basic bookkeeping and document filing.
- Coordinated pick-up and delivery of express mail services.
Front Desk Receptionist
Sleep Inn Hotel
Albuquerque, New Mexico
01.2023 - 12.2024
- Managed check-in and check-out processes for hotel visitors.
- Welcomed customers with a friendly demeanor at the reception area. and made them feel welcome.
- Handled guest requests and resolved issues promptly and courteously.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Answered phone calls and directed inquiries to appropriate departments.
- Provided information about hotel services, amenities, and local attractions.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Collated, bound and stored computer-generated reports.
Education
Bachelor of Arts - Education
Universidad Catolica De El Salvador
El Salvador11-2019
Skills
- Cleaning techniques
- Cleaning standards
- Safety-conscious mindset
- Inventory tracking
- Multitasking
- Organizational skills
- Customer service
- Team collaboration
- Problem solving
Languages
Spanish
Limited
Timeline
Commercial Janitorial Cleaner
Amazon (Ipro Professional Cleanning Services)
10.2025 - Current
Gas Station Attendant
Chevron
03.2025 - Current
Front Desk Receptionist
Home 2 suites By Hilton
03.2024 - 01.2025
Front Desk Receptionist
Sleep Inn Hotel
01.2023 - 12.2024
Bachelor of Arts - Education
Universidad Catolica De El Salvador