Kateryna Ayala Garcia
Brighton,MA
Summary
Driven Administrator with a proven track record at Arevik Adult Day Care, excelling in technical proficiency and effective communication. Spearheaded process improvements and staff training, enhancing operational efficiency significantly. Mastered document management and strategic planning, ensuring project completion and quality control, while fostering a collaborative and results-oriented environment. Experienced Administrator adept in organizing, coordinating, and executing daily administrative tasks to support multiple departments and personnel. Possesses strong organizational and problem-solving skills, as well as excellent customer service and communication skills.
Overview
1
1
year of professional experience
Work History
ADMINISTRATOR
Arevik Adult Day Care
WATERTOWN, MA
09.2023 - Current
- Answer phone calls and emails from clients to address questions, complaints, and needs.s
- Coordinate employee schedules, set dates for company meetings, and appointments.
- Train newly hired employees regarding company procedures, standards, and goals.
- Utilize computer software to complete various administrative tasks.
- Collaborate with other teams to develop strategies for improving operational efficiency.
- Create and maintain filing systems, both electronic and paper-based, for easy access to information.
- Manage the reception area, greeting visitors in a professional manner.
- Organize employee events, such as training sessions and team building activities.
- Provide administrative support to department staff, including scheduling meetings and coordinating travel arrangements.
- Manage and coordinate projects to ensure a timely manner.
- Focus on learning new skills and staying updated with industry changes.
Education
BACHELOR IN EDUCATION -
Izmail State University of Humanities
Ukraine06.2018
BACHELOR IN ENGLISH -
Izmail State University of Humatities
Ukraine06.2018
Skills
- Effective communication
- Document management
- Process improvement
- Time management
- Organizational skills
- Change management
- Technical proficiency
- Training and development
- Problem solving
- Risk assessment
- Strategic planning
- Staff supervision
- Insurance Planning Knowledge
Languages
Ukrainian Native, Russian Native, English Fluent, Spanish Beginner
Timeline
ADMINISTRATOR
Arevik Adult Day Care
09.2023 - Current
BACHELOR IN EDUCATION -
Izmail State University of Humanities
BACHELOR IN ENGLISH -
Izmail State University of Humatities
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