Kateryna Stikhina
2026 OCEAN AVE, BROOKLYN
Summary
Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.
Overview
8
8
years of professional experience
Work History
Office Manager
MOYSIK MEDICAL CENTER
3000 OCEAN PARKWAY, BROOKLYN
09.2023 - Current
- Provided exceptional patient service by greeting and assisting patients, addressing inquiries, and managing appointments
- Collaborated with the radiology to ensure efficient scheduling of imaging tests and reporting results to patients
- Participated in staff training programs to stay updated on the latest healthcare regulations and guidelines
- Successfully managed daily office operations, ensuring smooth workflow and reducing patient waiting times
- Regularly communicated with patients to address concerns and enhance their overall experience
Office Manager
DR MOYSIK MEDICAL PC
3000 OCEAN PARKWAY, BROOKLYN
04.2019 - 08.2023
- Provided exceptional patient service by greeting and assisting patients, addressing inquiries, and managing appointments
- Participated in staff training programs to stay updated on the latest healthcare regulations and guidelines
- Managed daily office operations, ensuring smooth workflow and reducing patient waiting times
- Regularly communicated with patients to address concerns and enhance their overall experience
Front Desk Manager
DR MOYSIK MEDICAL PC
3000 OCEAN PARKWAY, BROOKLYN
04.2017 - 01.2019
- Lead a team of (3) front desk staff, overseeing daily operations, appointment scheduling, and patient registration
- Managed insurance verification processes, reducing claim denials, obtaining prior authorizations for radiology and cardiology procedures
- Constantly ordering and updating office supply to make sure the office runs smoothly
- Led the transition from paper-based patient records to an electronic health records (EHR) system, improving record accuracy and retrieval
Education
Master of Science - Business Economics
LAZARSKI UNIVERSITY
WARSAW06-2014
Bachelor of Science - Accounting And Finance
KHARKIV UNIVERSITY OF DESIGN
KHARKIV06-2013
Skills
- Office operations management
- Patient service
- Appointment scheduling
- Insurance verification
- Electronic health records
- Healthcare regulations
- Customer relationship management
- Team leadership
- Staff training
- Conflict resolution
- Effective communication
- Time management
- Workflow optimization
- Data entry
- Problem solving
- Medical office management
- Quality management software
- Time management discipline
- Quality management integration
- Office management software
- Data management
- Medical billing procedures
- Microsoft office
- Data entry and management
- Office supply management
- Electronic resources management
- Electronic medical records proficiency
Languages
English
Native/ Bilingual
Russian
Native/ Bilingual
Ukrainian
Native/ Bilingual
Polish
Limited
Timeline
Office Manager
MOYSIK MEDICAL CENTER
09.2023 - Current
Office Manager
DR MOYSIK MEDICAL PC
04.2019 - 08.2023
Front Desk Manager
DR MOYSIK MEDICAL PC
04.2017 - 01.2019
Master of Science - Business Economics
LAZARSKI UNIVERSITY
Bachelor of Science - Accounting And Finance
KHARKIV UNIVERSITY OF DESIGN
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